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Windows Installer Service

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by johnryanuk

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When attempting to install software from CD-ROM I receive the following error message:

The Windows Installer Service Could Not Be Accessed.

Could anyone offer a solution that doesn't require a fresh install. Thanks

5 replies

by erikdr

Probably we need more info, like
a) Was another app with Windows Installer put on this machine before successfully?
b) Which Windows version?

Basically an app using the MSI format should also deliver the Windows Installer exe's on its CD but it is not compulsory. And if your machine neither has it, this would explain the error.
Solution is simple: the Installer service is a free download on the MS website, and can be installed before you put the CD-ROM in.

At your service,

- The Netherlands

by i.a.h.bradshaw

Go into control pannel -- admin tools --- services. Check that the 'Windows Installer' services is not disabled. Don't know why it would be, but you would get that message if it was. Should be set to 'manual'.

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