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Windows Installer XP Home Edition

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by danviera

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Trying to install PcAnywhere 11. Receive Error Msg 1722. Problem with Windows Installer. Symantec referred me to Microsoft websight. Microsoft says cannot use redistributable file for Windows XP. How do I get new Windows Installer file? I do nothave operting system CD as HP does not provide with their computers.

Dsn Viera

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by danviera

Microsoft site mentioned above says that the referenced file cannot be used for XP since XP already has Installer 2.0.

by 1stladytech

You can try to search for the file, it is a hidden file, so use advance options and tell the search to search system and hidden files also. The file is usually located in the c:\windows\system32 directory (the one that is trying to run) and also inthe c:\windows\system32\dllcache directory. You may need to turn on viewing of system and hidden files, but you should be able to copy the dllcache directory copy into and over the c:\windows\system32 directory copy. That should fix the problem.

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