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Windows is now restarting

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I have a computer whenever it is turned on, one of the startup messages that I get is "Windows is now restarting" I think my user installed removed some program, since then she has this problem. Any suggestion what could be the cause of this

7 replies

by rick.philips9

Step 1: Try to boot into safe mode and see if the error is gone. If so .....
Step 2: Run "msconfig" and disable as many items as possible and see if it boots up ok.
(a long process but it works) If yes then enable one thing at a time until you getthe error again.
If NOT then use a startup disk (you do have one ...right?) and from the command line search for files with the latest dates or files that have been recently deleted.

by mzy

Go to windows, then run sysedit
The win.com and other files that need editing may be there, so remove the lines that may have caused the problem.

Hope this helps,
Maozy

by grump

Here are my suggestions..
If the system will boot up to the desktop which I suspect after the restart message. User MSCONFIG and look in the win.ini file for anything out of the ordinary under the RUN= and the LOAD= . Also check the autoexec.bat file for some line which may have been inserted during some application install and was not removed when user might have remove some program. If this happen at the beginning of the boot process wait until system booted to desktop and check the shutdownmenu to see if restart is selected instead of shutdown..

Just a thought about the senario..

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