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Windows Just Locks Up (Desperate)

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15 replies

by lazybedstar23

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Hello,

I am so tired of this already. My PC just locks up at random times and I am not doing anything imparticluar. My mouse will just stop moving and all windows are still there but i can no longer move them. The screen is just still. I have a Dell Dimension 8300, P4 with Hyperthreading. I have an ATI 9000 Radeon, SB Audigy 2, Sony DVD-RW, and some apps installed, mostly anti-virus and video capture items such as Pinnacle Studio 8.

Any help would be MUCH appreciated!

Thanks,
Adam

15 replies

by lazybedstar23

I also want to add that sometimes ill be working on my PC and my mouse is centered, and when i go to move my mouse, it "JUMPS" to the corner and I have to move it back. I wonder if this is related. Oh an dI do have the latest Video Drivers. Wierd!

Thanks!

by curacao_dejavu

seems like the mouse is dirty (re: the jump from center to corner).
Or the mouse driver is bad, or the mouse itself is not working properly any more.
or the computrer is having problems with the mouse port or interrupts assigned to the mouse.

Leopold

If the keyboard is still functioning is most likely related to the mouse or a resource that the mouse is using.

by fred07

Hi

Keep an eye on your cpu temp

I have had the same happen and it is from overheating but not to the auto shutdown point

Also will happen on ME and 98 pc's with over 511RAM

And with insuffient RAM the same will happen

fred

by kumaran

First regarding the Mouse, if u have a Wheel/scroll mouse then this could be because of a poor device. this can be checked by Pressing the scroll wheel hard for once when the screen jumps. It happened to me, changing the mouse did it all.

Now, coming to the basic question, this could be because of Bad Memory/ processor over heat or because of too many background applications or even a spyware/adware file causing the problem.

Assuming that you have Windows XP, the following should help you see some improvement in system performance and ofcourse identify the problem area [if not hardware].

First, click start - run, type MSCONFIG and press Enter. Click the Start tab, click Disable All and click Apply&OK. Restart the computer.

This should have increased the system resources.

If it is not resolved then try to perform a cleanboot by using info in the following link:

http://support.microsoft.com/default.aspx?kbid=310353

Also, download and run the Ad-Aware program to delete the spyware/adware files from system. These are the main reasons behind system problems. It can be downloaded from,

http://www.lavasoftusa.com/software/adaware

This should help.

by bschmidt

Sounds like your computer is pretty new, if nothing else call Dell. I've had pretty good experience with their support. My Win2K machine does the same thing (sometimes it'll freeze, but only when I'm in IE) but if I wait for a while it comes back (probably overheating, it's a pretty bad machine).

For the mouse, did you get the wireless mouse/KB package? There's a WinXP machine here at work that has a wireless optical mouse that occasionally would jump to the far corner of the screen. Changing the batteries in the mouse and using a smoother scroll surface made it stop.

by fadbel

One other note: Start Windows (I'm assuming XP) in Safe Mode with Networking. Operate in that manner for a while and see if the problem recurs. If not, go to the web site I mentioned and search for the solution.

by robc7

I had that infuriating problem as well. In the end my computer just would not boot up, it would just get past the POST stage and shut down.
Traced it down to a bad memory stick. I had 2x256Mb sticks and removed one at a time to see the results.
Yes, I had a bad one, so now I have only 256Mb at the moment.
But I would still take heed of one of the other answers here, by Kumaran.
Rob.

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