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Windows ntdll file problems

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by normam

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Event Viewer shows Faulting application outlook.exe version 10.0.6627.0, faulting module ntdll.dll, version 5.0.21946899. Am running W2K, w/Office XP pro, all updates have been tried on both softwars. Have tried to uninstall Office XP and reinstall. Still having problems with Outlook. Upon initial startup, program will allow forwarding, printing and other actions on about the first two to three messages. After that, no error messages appear, yet it will not allowing forwarding, printing, replying or anything else. Can anyone tell me what else I can do. Please help.

4 replies

by normam

I was finally able to fix my problem. After uninstalling my Office Suite, reloading and reloading the latest updates, uninstalling the virus scanner software and still did not solve my problem, my last resort was to load MS Beta Spyware software. The very first thing it pickup was the Messaging Service running. I disabled and Outlook began to work again. Thanks to all who were so very quick to help me. I really appreciate it.

by carolinacadenasa

Hi there,

I have the same problem. Could you please explain which service you disable? I don't understand.

Thanks in advance

by carolinacadenasa

Hi there,

I have the same problem. Could you please explain which service you disable? I don't understand.

Thanks in advance

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