5 replies
by joseph moore
Sounds like the machine is not detecting its CD-ROM.
I would check out the BIOS on the computer and see if it even lists the CD-ROM as a device.
Also, check the cabling from the CD-ROM to the motherboard. Maybe it came unplugged.
If the computercan't access the CD-ROM, then the install WON'T read from it.
hope this helps
by zimmerrush
by zimmerrush
by dmiles
Go to the Microsoft knowledgebase site and download the latest version of the ATAPI.exe and download the run setup
Otherwise the problem may be an compatibiltiy issue that is causing the machine to stop processing
by zimmerrush
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