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Windows TSE and HP 1100 Printer

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by fanchant 1 view

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I purchased an HP 1100 laserjet for a group of users on thin clients. Just like all the other printers available over the network to my thin client users, I set this printer up and installed it on the server. However, we can only print to this printer from a session on the server itself, not on any of sessions on the terminals. Terminals give a message about "Problem with printer, check that the printer is on, shared or reinstall the printer driver". Please share your ideas!

10 replies

by fgarber

Did you rememger to set the logged in user to install before installing the driver?
With tse some things have to be in install mode.
the syntax is
change user /install
at the cmd line

by fanchant

I did re-install the printer on the server in user/change but this didn't help. Thanks

by shmaltz

Some printers dont use as the port the local LPT port instead the printer uses a software port that uses the LPT port to print. I dont know about this printer but you can determine by yourself by checking the properties of the printer and see the port if its LPT or not. If its not LPT then there might be a problem with redirecting the port to thin clients.
To go around this problem I whould install it on another machine and share it and then install it on the clients mahcine as a netowrk printer.
The above is for win2k terminal service I dont know if its true for WINNT terminal server.

by fanchant

The machine is installed on a PC running W98, and installed as a network printer on the thin client server. I have six other printers installed like this on the TSE server, it's just this one printer giving us problems. THANKS

by shmaltz

When you install it on the client machine do you run the installation program? or you use the drivers windows is giving you? If you run the installaiton program and you still have this problem then I'm sorry I cant help you.
One more think are you sure that the printer is networkable?

by fanchant

We use the installation program. Any PC in the network can print to this printer, just not anyone signed onto a thin client terminal.

by dgates_1

Are you running Citrix metaframe? If you are, ThinPrint is an app that Citrix puts out that supports the re-direct that needs to happen on the terminal for the parallel port.

by fanchant

Thanks - the printer is attached to a desktop PC running W95. I will check out ThinPrint anyway since I am running Metaframe.

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