Discussion Locked
0 helpful
1 reply
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
We use folder redirection and offline file synchronization with My Documents folder. Some of our users are experiencing problems when logging off and receiving errors that they are unable to synchronize file xxxx because computer is using last known good configuration or the error that it is unable to synchronize file xxx because of an unknown parameter. Reinitializing the cache does not work. Any ideas?
1 reply
by fvkror2r
Hey,
I had what seems to be the same problem. After some testing (and reinitializing the cache, like you did) I found that it seemed to be a problem with the folder itself.
After checking folder properties (security, etc) and finding nothing wrong, on a hunch I copied the folder and its contents to the same directory level, giving it a different name. The files inside it synchronized with no problem, so I deleted the original copy and the issue was resolved.
It's a stupid simple step that seemed to work, although I'm still not sure why. I hope it works for you as well!
This discussion is closed to new replies.
Trending Windows Forum posts
Sort by Trending
0 helpful
11 replies
Question Locked
Do You Save Useful Windows Tutorial Videos for Later
0 helpful
7 replies
0 helpful
1 reply
Question Unanswered
Is WSL still relevant in 2026?
0 helpful
0 replies
0 helpful
2 replies