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Windows XP sp3 Networking Not Working

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by scott

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Greetings, I have 2 Toshiba laptops I am trying to network to see each others doc directories. They each see the Internet and the network printer. I setup a workgroup named BRASTED and the computers each have names, one Scott and the other Joyce. I can see the Workgroup and sometimes both computers and sometimes just the local machine in Network Neighborhood. I have the dirs. set to share. I can ping each machine and they answer. When I try to connect I get an error message saying the computer is not accessible. You might not have permission to use this network resource. I am logged on to both computers as admin. Any thoughts?
Best,
Scott

16 replies

by thumbsup2

Are you using a router of some sort which is assigning IP addresses? If you log into the router, does it list both computers as clients?

If so, have you run the network setup wizard on each computer indicating the connection type is through a network hub and both on the same workgroup (not just set up manually)? Sometimes the wizard will kick loose the proper settings that one doesn't see manually.

Are you running any kind of antivirus/firewall software which could be blocking access to the other computer? (HINT: The latest Norton product has a network monitor on it.)

by scott

Hi, I have a Linksys WRT54GS Router and a WAP54G Access Point that has a HP 6940 Network printer plugged into it. I get my Internet access through Motorola Surfboard SB5101 Cable Modem with Time Warner Cable as my provider. This is a wireless network with the exception of the printer , which only has an ethernet connection, hence the AP. The laptops are both Toshibas and one (A105-S101) has an Atheros G card in it and one (A25-S3702) has an Atheros B card in it. I just recently installed sp3 to win xp on both laptops. Prior to that I had the connection between the computers working but not the workgroup. I just mapped the ip addresses and sharenames and voila'. Now I can see the workgroup, but I get this permission error.

As to your router question, do you mean the DHCP Client Table button link on the administration tab? It shows I have a non-existent laptop at the address 192.168.1.2 with a non-existent mac address. Neither of the laptops or the printer or WAP are listed. DHCP server is enabled. Beginning IP address is 192.168.1.2 & ending address is 192.168.1.254.

I used the wizard, but I do not have a floppy drive on either machine to create the disk it wants you to make, so I told it to end on each machine and I would do it manually and ran it like that on both machines. I did set it to indicate the connection is through a network hub.

I have On-Line Armor v3 and Eset Nod32 v3 on each machine, both of which were turned off during this process.

Thanks,
Scott

by scott

My two laptops have static ip addresses assigned them. One is 192.168.1.111 and the other is 192.168.1.222. The printer address is 192.168.1.11 and the WAP for the printer is 192.168.1.245.

Scott

by thumbsup2

Thank you! Not many people can provide that level of detail about their equipment! It certainly makes our job MUCH easier when someone can give us everything we need in one post like that. Again, thank you!

I don't remember specifically what was in SP3, but there was some security stuff that was added. So, let's assume that putting on SP3 has changed something in your network.

OK, back to the problem. Yes, the DHCP Client Table is what I was talking about. Your menu is a bit different than mine (WRT150N) which shows my client table under the status button, but that's OK. We'll work around it.

The key points I picked out of your post were: (1) [i]DHCP server is enabled. Beginning IP address is 192.168.1.2 & ending address is 192.168.1.254.[/i] Then, you said, prior to SP3: [i]"I had the connection between the computers working but not the workgroup. [u]I just mapped the ip addresses and sharenames[/u] and voila'."[/i] And now, you say: [i]"I can see the workgroup, but I get this permission error."[/i] You also said your client table now shows: [i]"a non-existent laptop at the address 192.168.1.2 with a non-existent mac address."[/i] But, you did NOT say IF the client table shows the two laptops along with that non-existent laptop.

And, in your original post, you said both laptops had internet access which means they are connecting to the router. They should both be listed in the client table, but their IP address may well have changed, so your IP mapping may need to be redone. So, first thing you need to do is to disconnect from your existing IP mapping. On each laptop, go to My Computer, right click the mapped drive(s) which point to the other laptop and choose Disconnect. In a subsequent post, you said you set static IP addresses on each laptop, but you have the DHCP server turned on. Set each laptop to obtain its IP address automatically (dynamic). Reboot each computer and wait for them to completely boot back up again.

I am going to assume here that after running the wizard on each computer your workgroup is still called [b]BRASTED[/b] and the computers are still named [b]Scott[/b] and [b]Joyce[/b]. You will need to know the share names on each computer.

Now, remap from [b]Scott[/b] to [b]Joyce[/b] using the path \\joyce\sharename ... but, before you click the OK button, click the Log On Using link and provide the Windows Logon credentials for the user on [b]Joyce[/b]. For example, if the user [i]Joyce[/i] usually logs on to the computer named [b]Joyce[/b], provide her Windows logon credentials for her. Do the same, but reversed on [b]Joyce[/b] mapping back to [b]Scott[/b] using \\scott\sharename as the path and providing [i]Scott][/i]'s Windows log on credentials.

Conversely, you can simply create a user account on each computer which matches the Windows log on credentials of the other computer (i.e. create a user named Scott on the computer named Joyce and match Scott's Windows log on credentials from the Scott computer.) But, that only saves you from having to use the 'Log On As' link when mapping.

Give that a go and let us know how it turns out.

by breezer85

Usually when you share a local resource, there is a button on the General/Advanced Tab that says Permissions. Check this out and give each machine full access to test!

Please let me know how you get on!

Edit: This is seperate from the Security Tab permissions!

by thumbsup2

You have the DHCP server turned on in the router, yet you're telling the computers to assign their own IP address. They're bumping heads. Either let the router assign the IP dynamically or set the router to assign specific IP addresses based on MAC address. In either case, set the computers to obtain IP address automatically.

Of course, this doesn't help the 'permission' issues, so see my reply below.

by scott

Greetings and thanks for all the time and help you are giving me on this. I cannot thank you enough.

So every one is on the same page,I have Win XP Home SP3 on both machines.

First, To Breezer85, thanks for the reply. I have no Permissions button on the general tab for sharing of my folders. I have an Advanced button which takes you to an Advanced Attributes page for Archiving, Indexing and Compress, Encrypt choices.

And to ThumbsUp2 double thanks too. First, you asked a couple of followup questions in your last post for details I forgot to include. And I have a correction. My DHCP table IS under status like yours. You asked if my client table included the two good laptops as well as the one non-existent one. It did not.

I now have a Client Table that has the 2 laptops on it. After changing to auto assigned IPs It also had TWO other non-existent machines on it, but I deleted them. One was the one feom before and the other was new. They had the ip addresses of 192.168.1.2 & 192.168.1.3. Hope that was alright. Should it have the printer and the WAP and the Modem?

Now, I tried your suggestions step by step and I got some progress, but I still have a permissions problem and cannot connect to shares.

I disconnected the network shares on both machines. I checked both machines and the Workgroup and machine names are correct. I set the network properties in Control Panel/(TCP/IP)/properties to automatically assign IPs and DNS for both machines and both cards on each machine (wireless and wired). Also made sure netbios over tcp/ip is set to yes. I also made sure guest accounts were active on both machines. I have heard of problems is they are not.

Network Neighborhood sees the Workgroup and both machine names, but I cannot see the shares of the other machine form each machine. So
-- on Scott I can see Joyce but no shares and Scott and Scott's shares
-- on Joyce I can see Scott but no shares and Joyce and Joyce's shares.

When I try to map to \\Joyce\DOCS from Scott or to \\Scott\BHBB from Joyce (both set to share via My Computer/Sharing) I get a network not found error. I do not have a button that says "Log On Using Link". I have a link that says "Connect Using a different user name". It brings up a logon screen. When I put the logon info in for the other machine, I get the permissions error.

Good news is that I can still print and still access Internet as you can tell.

So any other thoughts? Need more info? This is some mystery. If I was younger, I would be frustrated, but in my later years I am getting VERY patient. Love M$!!!

Best,
Scott

by skdtech

Open the Folder Options Dialog : Tools -> Folder options

Switch to the View tab and scroll down to the bottom and ensure that "Use Simple File Sharing" is deselected

Click Apply and OK

by scott

I opened "My Computer" and clicked on the Tools menu and selected the Folder Options item. There is no Simple File Sharing Choice available. Am I in the right place? I am under the impression that this is only available in XP Pro, not Home. I have Home.

by rob miners

Check to see if File and Print Sharing is enabled on the PC's.

In Vista turn off Network Discovery and then turn it back on.

Ensure all the necessary File & Printer Sharing ports are open on all routers/firewalls between the local and remote machines, and in any type of firewall software on the remote machine.
Confirm that the Operating System (O/S) is properly configured with regard to Names Resolution.

Enable NetBios over TCP/IP in WIndows XP

Click Start, click Control Panel
Click Network Connections.
Right-click "Local Area Connection", and then click "Properties".
Click on (highlight) "Internet Protocol (TCP/IP)", and then click "Properties" button
Click the General tab, and then click "Advanced" button , bottom right.
Click the WINS tab.
Under "NetBIOS setting" section, click Enable NetBIOS over TCP/IP, and then click OK two times, then "close".
( ) Default
(*) Enable NetBios
( ) Disable NetBios

Restart the PC

Check that File and Print Sharing is enabled on the PC's and that the Share has the User listed with Full Control. You should then be able to access this Share from another PC using the Account credentials.

Check that your PC's are all in the same Workgroup. EG: 'WORKGROUP'. I will stress WORKGROUP as that is what it should be named.

If you are using XP Home Edition:

How to access Advance file Permissions on NTFS file systems for XP Home simply by booting into Safe Mode, right clicking any file or folder, and navigating to the Security tab. This gives you the ability to set Permissions.

Allow or Deny Read, Write, Execute, read & write, display contents, full control, inheritance, and take ownership permissions, with many more options available to apply to different users and groups stored on the computer.

by scott

This is frustrating. I have done everything that is listed above with the exception of turning off SFS which I cannot find. Same workgroup called WORKGROUP. Names of computers right. Opened both computers in safe mode w/networking and set permissions on both machines. I get a Logon user has not been granted the requested logon type at this computer. Firewall is turned off. I can see the workgroup and both computer names. But I cannot see any shares not on the local machine. Please help. This is rediculous.
Scott.

by thumbsup2

Create a user account on each machine to match the 'other' machine.

For example, on the SCOTT computer, create a login account that matches Joyce's login on the JOYCE computer... on the JOYCE computer, create a login account that matches Scott's login on the SCOTT computer.

Oh, and by the way, did you ever get the router to 'see' both laptops in the Client table? If not, your problem is likely IN that router. It's either that or firewall settings on each computer. Because you've done everything as far as Windows is concerned.

by scott

Hi, I'm sorry, but it did not work. I created the accounts and rebooted. I tried to map to each of the computers from both accounts on both machines and all I get is an error telling me the logon type is not allowed. I checked the DHCP client table and it shows both computers. I guess I either give up or contact M$.

by rob miners

On each System click Start, Run and type cmd and press Enter.

Now type net user guest /active:yes and press Enter.

Edit: that information was for Vista. Sorry.

Step 1: Go to Start -> Control Panel -> User Accounts

Step 2: Under the tab ?Or Pick a Account to change? select the Guest Account-> Now click the turn on guest account button and see if it helps.

by scott

The guest accounts have been on the whole time. Thanks.

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