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I have now seen 8 instances of the following problem: Windows xp Home installed on a fresh build, activated via web or phone. All updates done SP2 etc.. drivers updated and installed etc. Laptops from several man. Dell, HP, Gateway as well as custom builds are included. After the product activation, the computer runs for several months with no problems. On a given day the Product must be activated dialog pops up, the customer click on OK and another windows pops up "this product has already be activated" appears. Click OK and the log in pops up and the cycle repeats itself. The only solution seems to be a OS reinstall, and reactivation. We have had several case where the customer has had this happen 3 times. Customers are connected to internet with Dialup, Cable, and DSL seems to be no pattern. I cannot boot to Safe Mode either, just a command prompt. Resetting the wps.dbl and .bak files do not help. any one had anything like this? Bob
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by gary.cole
Hi there
I suspect the problem lies with trying to activate OEM COA's. Microsoft no longer support this due to piracy reasons....see the attached URL for more info. The net result is if you rebuild an OEM installation and do not preserve the activation information, then you MUST ring Microsoft for an activation code.
http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/oempreac.mspx
or this:
http://www.betanews.com/article/Microsoft_Closes_Activation_Loophole/1109293194
Good luck!
Gary
by rmatevich
Gary, I am aware of the OEM problem. This happens to a previously activated machine that has been running for months. There is no pattern to the time period after the activation. I have heard a rumor from MS about the issue, but am trying to confirm it. Bob
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