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XP Pro PCs lose network connection

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I have an office LAN with 18 PCs connected for internet and printing. Using a DSL ISP with normal bandwidth at 1.5 to 2.0 Mbps.
All of these machines function great - XP Pro and 2000 Pro EXCEPT 4 machines purchased from DELL with XP Pro. These 4 machines require almost constant re-boot to establish connection to the network. Lengthy phone conversations with DELL TECH SUPPORT have not produced any solutions. From everything I can see, ALL of my settings are the same as other XP pro machines on the network. This is truly baffling and causing a lot of problems for us. PLEASE ADVISE WITH ANY SUGGESTIONS!!! THANK YOU

11 replies

by rewrite

At this point it could be any number of reasons. It might be hardware (bad nic, wiring or router/switch ports). Do you get any error messages when they disconnect? Have you checked the log files on the problem pc's for any error messages?

Post back with furhter details.

Cheers.

RW

by glyall

you can search some of the other questions about network connections. There are a lot of good answers about this problem.

here is a link that I did for network connections
https://www.techrepublic.com.com/5234-6239-0.html?rankBy=9&numResults=20&feature=TechQA&forumID=47&q=network+connection&select=within+this+topic&Submit=Search

some talk about spyware, adware causing this problems

Are these PC in the some area?
Have you checked your hub/switch/router ports to these PCs?
Replaced CAT5 lines and other lines?

I have not had to reboot a XP or 2000 machine to reconnect to the network after losing connection.
I check the wiring unplug and replug in the CAT5 line at the hub, wall, and the network card.

Have you set the Local Area Connection to Show icon notification area when connected and Notify me when this connection has limited or no connection,

Hope this helps
Good Luckl

by sue t

Have you tried deleting and reinstalling the nic. I also found on our Dells that I had to actually reseat the expansion board that had the onboard nic and once I did that they no longer had this problem. Did you try using a different nic that you know is good?

by curacao_dejavu

if possible bring over one of the working pc's to a non working spot , to determine hardware problem or not.

If the working pc does not work at the new spot it's a harwdare problem. Else it's a software program, and I would suggest to reformat and reinstall from scratch.

Leopold

by curacao_dejavu

if possible bring over one of the working pc's to a non working spot , to determine hardware problem or not.

If the working pc does not work at the new spot it's a harwdare problem. Else it's a software program, and I would suggest to reformat and reinstall from scratch.

Leopold

by prangerd

you guys have all given me some very good things to look at. Thank you for all your assistance this far. So far, I haven't had an opportunity to try even one thing yet (sorry) but I will definately start trying these solutions as soon as I can.

I really appreciate it. and will keep checking back for more suggestions

by lmayeda

I've had similar issues with XPs purchased from Dell with Norton pre-installed. After "joining" the domain, I would lose connection. I un-installed Norton, was able re-connect to the network and then re-installed Norton. Connection issues disappeared. Go figure.

by wlbowers

#1
Start/Run:
netsh diag gui
enter

You wouldn't believe what information is avaible with this command.

#2
Reset TCPIP Stack

http://support.microsoft.com/?kbid=299357

Command usage
netsh int ip reset [log_file_name]
To run the command successfully, you must specify a file name for the log where actions that are taken by netsh will be recorded. For example, at a command prompt, type either of the samples that are listed in the "Command samples" section. The TCP/IP stack will then be reset on a system, and the actions that were taken will be recorded in the log file, Resetlog.txt. The first sample creates the log file in the current directory, while the second sample creates a path where the log will reside. In either case, where the specified log file already exists, the new log will be appended to the end of the existing file.

Command samples
netsh int ip reset resetlog.txt
netsh int ip reset c:\resetlog.txt

Good Luck

Lee

by ufreaking

This happens when Windows 2003 server has to many connections on the network. Usually you have to get more licenses for your 2003 server. This was not an issue with windows 98 but microsoft at some point decided to screw people over.

A network with no server running 2 xp machines can only have 5 connections to the network. This includes mapped network drives and printers.

Look and see how many licenses are on your server!

by salj

I ahve the same exact issue; I resolved it by assigning another static IP or DHCP. Not a good solution. Only 2 PCs out of 50 is happening to and I amrunning a new 2008 domain. I believe that a router might the cause and/or a new virus has arrived. I happens to the same 2 Pcs and they are absolutely clean and replaced 2 times.
It is strange; i am getting to the solution and MS is not help at all.
Sal

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