Bad 56k Modem???

I've seen this before; most likely a defective or noisy phone line. Try to test another modem and see if the problem persists, then contact the phone company.

I just finished with a similar problem to this-- it was ugly, ugly. Do a cold-boot and then try to access again (does it work (only once))?

Though most likely it sounds like the phone line like the previous answer I need to know a little more info...what kind of modem and what kind of video card did Gateway put into the system? Knowing some of Gateway's products this may not be the casebut is worth checking anyway... if the video card has an S3 chip and the modem is a Conexant there may be a conflict between the chips, I have run into this before. Another thing you need to try is another line from the modem to the anolog wall connection. Have you contacted the tech support of your ISP? They may tell you to check Start, Run then type winipcfg and check the setting, I do believe it should be on the PPP setting. You also need to find out if you have a static IP address or using DHCP which your ISP tech support will help you with. They will also have you check your DNS settings which only they would have the correct setting for you. Let me know if any of this helps or if your ISP helped. PS get cable modem....

Try uninstalling reinstalling modem driver, there is also the hyperterminal program that can give further dio information

Being in a rural area with phone lines that were installed during the dark ages, I'd start by testing the phone line you use to connect. The three following links all provide test instructions. If the test results tell you that you can't/won't ever connect well with your existing phone line, call the phone company and have the line checked and improved to the phone box. You may have to do some rewiring inside, or contract to have it done if the phone company work doesn't improve the connection.

http://www.novazone.com/56klinetest.htm
http://www.3com.com/56k/need4_56k/linetest.html
http://www.usachoice.net/tech/x2test.htm

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