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BIOS Access

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I have a Shuttle AI61 Slot-A motherboard with a Jaton 3dForce F-32 Savage 4Pro video card and have been experiencing random lockups in Windows 98SE. When I tried to troubleshoot the problem I discovered that I can't access my BIOS. I press the delete key to enter the BIOS and the system hangs. Things I have already tried: tried a different stick of RAM, tried a different video card, flashed the BIOS to the latest version. None of these attempts worked. Does this mean I need to replace my motherboard or is there some other magical solution out there?

Thanks for any responses.
Jeremy Olmstead

18 replies

by mphoffar

Hi Jeremy-

Just a thought, but maybe trying to clear the bios settings with a jumper. Most boards have this function, when you boot it up like this you should see something on the splash screen saying something like clearing nvram or cleared nvram.

One board I had allowed you to hold down insert on bootup to accomplish the same thing

To be honest, this sounds like a video card problem. I had a Savage4 card on a system and I ended up having to completely disable the hardware acceleration to get it to work and they confirmed for me that the card wouldn't work with the board I had. So maybe finding some old video card to use may lead you to some insightful information.

Good luck to you

Mark

by calves

I agree with first answer.
If you can't find the jumper to clear your Bios, just unplug the PC from the wall and remove the battery for 10 seconds.

Good luck!

by pcguy001

Might sound kinda basic...but try unplugging the keyboard and plug it back in. Or if you have a spare try that..

Sometimes it's the simple things...

by timber

If you can't access the Bios it would scare me to clear seeing how if the bios isn't set up to do auto HD detection you may not be able to boot an OS after that. I would eliminate everything before I tried this including the keyboard and mouse as mentioned above. A couple other thinks would be the fan on the CPU, and remove any other cards that are in your machine NIC, Modem, Sound, ect...

by rgravelle

It sounds like you have a corrupted CMOS.
Removing the battery for a short period is
not good enough.Cmos will retain information
for a good while even if you remove the battery. I would wait at least 20min or more
before re-flashing the CMOS.Dont forget to
load the bios defaults before you proceed
further after re-flashing.

good luck

by mckaytech

After reading what you've already tried, I'm leaning towards a defective motherboard and if I could get it exchanged under warranty, that is what I would try first. However, I think the ideas of completely discharging the CMOS and swapping keyboards also have merit.

But as a general rule, once I've ruled out keyboard failure, if I can't get to the BIOS, I assume the motherboard is hosed. Particularly if the problem persists after I've removed everything but the video card and keyboard.

paul

by jolmstead1

The motherboard is hosed. Not exactly the answer I was hoping for, but this looks like the case.

by hurricane

i would unhook the A:drive. after doing that i would boot up your system. you should get an error and be able to get into you bios that way.

by eduardo

Looks loke oyur mother board is bad. To be sure try the following: Try other keyboard. Still have the problem?, try a new one. Boot the system with the video card, keyboard, mouse and hard drive only. Still locks? Disconect the hard drive, conect the floppy and boot from it. Still have the problem? Change the mother board.

by stampede

I was just talking to a fellow techie last night about BIOS settings and problems. It sounds like the best and easiest thing to do would be to reset your BIOS. On most motherboards there is a jumper which you can disconnect or change, which resets the BIOS to defaults, with a clean slate of it. That is my advice

by jolmstead1

Thanks to everyone for posting and trying to help me with this problem. After trying everything mentioned above I've decided I'm going to replace the motherboard and cross my fingers.

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