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Black icons on task bar

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One of my users is experiencing problems with their icons on the task bar. For some reaon they have all turned black.

The four icons right of the start button are all black as well as any icon on an application (the button) that she has opened.
Also in Internet explorer all the icons on the links bar are black too

(This seems to be linked to all her Microsoft applications)

Any help appreciated
Thanks
Neil Hughes

11 replies

by dmiles

This ay be a corrupt file shelliconcache,which you can use Find File and Folders and delete the file and it will be restored after reboot
You may also want to run your anti-virus to see if this is a virus

by dklippert

Here are a couple of suggestions:
Look at this article:
(Type the Q number into the ?For solutions containing...? box at support.microsoft.com)

Desktop Icons Do Not Display Correctly in Windows NT 4.0
Q199152
You might also delete the hiddenfile ?shelliconscache.
This article tells how to work with shelliconscache, even though the topic is different.

Icons Randomly Change to Different Icons

Q132668

Also you might try this, on the appearance tab of Display properties, find Icon on the Item list and increase the size by one point.

by rbgnr111

This could also be that part of internet explorer became corrupt. I've run across this a few times and reloading internet explorer usaully fixed the problem.

by bmckinlay

If you have not installed TweakUI from Microsoft, I would strongly suggest you download it. It can be found on CNet.com. Make sure you download the version for your version of Windows.

Once installed, there is a tab that will rebuild your icon cache. Click that and restart your computer. That should fix the problem.

Regards,

mbm

by Member 25088450

I have several clients who had the same problem with Microsoft Office toolbar. To correct this I placed a folder on local drive and placed ICONS for the problem applications in this folder and Mapped the ICONS to it.

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