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Blank Device Manager

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by lammwa

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What would cause the hardware listing under Device Manager (Win98) to be empty, the only thing showing is Computer. This is when View devices by type is selected. Under View devices by connection everything is still displayed. This symptom is recent, it didn't exist previously on this PC. No hardware changes have been made, the only software changes have been Microsoft Win 98 & Office 2000 updates.

3 replies

by soozi

This issue can occur if there is an incorrect version of the Setupx.dll file in the Windows\System folder.
1.Do a find for all Setupx.dll files. 2.Rename them to Setupx.1bk, Setupx.2bk and so on,
3.Extract a new copy of the Setupx.dll file to the Windows\System folder
4.Restart
MSKB article "Q129605 How to Extract Original Compressed Windows Files" will tell you how to extract if you need help with that.

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