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Cable modem sharing with Roadrunner

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3 replies

by inesay

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Well, I just got my cable modem setup and I am using a D-Link Broadband Router DI-704P to share the internet connection to the rest of my pcs.
I have used the same hardware in the past with Verizon DSl and never had any connectivity problems.
The problem I am having this time is that I can get an IP address on the router from the modem when the pcs are connected. .
Here is what I have:
the the cable on the NIC from the cable modem goes in the WAN port of the D-Link router and the other ports have my pcs. I can get into the web page or config page of the router and my clients are getting all registered and just the only thing missing is the IP address of the router which should come from the cable modem.. It is displaying unreachable. Is there anyone that has expeience with Roadrunner cable setup. I am using a Terayon blue cable modem. Thanks for your help...

3 replies

by lmon

Try power cycling the entire system. Shut everything down. Start with the pcs then router then modem wait about 20 seconds. Then restart modem first(wait till it gets sync) then router then the computers. Check and see if that works.

If it does not work try resetting the router. And reconfiguring it again. Run the wizard again. and restart the system all over. shut everything down then restart everything as mentioned above.

If that does not work either the router has gone bad or your modem or isp is down. To check if the isp is down just connect directly to the main pc that the account was created with and attempt to surf if doesn't work restart the modem and computer then check again.

Last if all fails call dlink so they troubleshoot with you that way they will be able to let you know if the router bad.

by brian

Call Time Warner- have them manually reset the ip on their end. Sometimes it hangs. If it doesn't release the address any time you reset the router, then there is a problem with the modem. This can happen on occaision but should not happen often. It should work once they reset their end. If it is hung on their end it may not reset for days. I had this happen and I got anew modem from them, I like the Motorolas best, but I have seen bad Motorolas too.

by dustyd

Thought Roadrunner used static IP addresses. You should have been assigned an IP when you signed up with them. Router setup would NOT be PPPoE, but rather Static IP Address. You should be able to enter it manually.

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