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CD & CDR Drive Problem

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3 replies

by aszunick

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Dell 4600C, running XP Pro.
Both drives do the same thing. Will not boot CD's disks once the computer has been started. If I leave a disk in either drive and reboot, the drive will read that disk. If I attempt to change that disk to another it will not read it. I've gone back and "restored"...same problem. I thought about reloading drivers but it happens on both drives. No error messages in Device Manager.
Suggestions appreciated!
Thanks,
aszunick@yahoo.com

3 replies

by zlitocook

Is this a home PC? Are you setting the bios to boot from CD first? Are both CDROMS attached to the same cable in the computer? Disconnect one and see if it will boot, try using a known good cable and switch it out. What are you trying to boot to, it could be a CD that is not configred to boot your computer setup. It could be that your system trys to look at both drives and just stops because it does not know what to do. Why do you need two CD drives?

by rewrite

Try going into the device manager (close explorer and/or my computer if they are running) and remove the devices. Then do a refresh to scan for new devices and let windows re-detect them. Test and see if that resolves the issue.

Cheers.

RW

by willcomp

If I understand correctly, PC will boot from CD and drives are recognized by BIOS, but you can't read a CD in Windows.

Device manager shows both drives. Both drives appear in My Computer with drive letters assigned.

Do you have more than 1 CD burning program installed? Easy CD Creator and Nero installed at same time will cause this problem.

Also corrupt Easy CD Creator or Nero drivers can cause problems recognizing CD media.

A faulty drive can cause both drives not to work.

Steps to take:

1. If two or more burning programs are installed, uninstall all of them and reboot. If drives are operable, install one CD burning program.

2. Disconnect power and signal cable from one drive and then the other and boot with single drive.

3. Uninstall CD burning software, CD ROM drivers, or any other drivers realed to optical drives and reboot.

Dalton

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