CD Problem

I am working on a customers Gateway PC. I had to run gwscan, per gateway direction to be able to load win98. Here are the steps I have taken:

1. ran Gateway’s gwscan.exe
2. fdisk
3. format
4.when I try to run setup.exe, I get this error msg.:
CDR101:Not ready reading drive E
Abort, Retry, Fail? (I hit f)
Fail on INT 24 – Win98

Even when I try to run setup from cd, I get the same error.

Help! What do I do now? I would appreciate any tips, my customer wants their computeron Sat.
Thank You,
Tracey