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CDRom won't open...

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6 replies

by p_cheatum

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Upon boot up of a PC running Windows 98SE the cdrom drive will open and stay open. If you insert a CD into the drive and close it by pushing the button the drive will read it and everything is fine. However when the user pushes the button to retreive the CD out of the drive nothing happens. At this point the computer locks up. This is the second drive in this machine doing this. The second one is a different brand than the first so I don't think it's a driver issue.

Thank you.

6 replies

by gigelul

Try to move on other IDE channel the CD-ROM. Also check autoexec.bat and config.sys and remove (rem) any line which refer to CD-ROM driver (Win98 don't need these to work with CD-ROM).

by lizzy

I would also try a different ribbon cable just to make sure that there is no open or short in the one currently being used. Make sure all connections are tight including the power cable. Please post a comment when you resolve this to let us know what was the culprit. Thanks and best wishes.

by pinoy_teknik

It's hardware problem (CD-ROM physical).

Try to swap that CD-ROm to the other to make my words reliable.

The thing that i see is the CD-ROM tray have a mechanical problem...To open use a paper clip, insert it to the smallest hole at the frontpanel of your CD-ROM,

If you don't want to buy a new one you can go to your service center and i think they can blow it up and align those gear...or maybe you can do it...

Pinoy_Teknik

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