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CMOS the problem

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Brand new system and wont boot...I was told to reset the CMOS which I did and now it sits "Verifying DMI Pool Data" I dont know what else to do.

15 replies

by black panther

If it's brand new take it back to where you got it from! Does it have a warranty?

This issue can be caused by any of the following:

Corrupt boot files on the computer.
Settings for hard disk drive are not correct.
Floppy diskette or CD in computer causing issue.
Boot devices not set properly.
BIOS corrupt or misc. setting not set properly.
Connections loose or disconnected.
Bad Hard disk drive or other bad hardware

http://www.computerhope.com/issues/ch000474.htm

by dmiles

Was the system built or bought from dealer

Issues from being assembled could be motherboard touching medal case or stand off on one of bus lines

Assembled
Memory not seated properly
Bios configuration not setup correctly
Cpu clock speed not registering properly

If system is under warrenty send back to manufacturer asap.

by willcomp

I've seen 3 mobos do the same thing you describe. 2 were FIC and don't remember make of the other. Flashing BIOS fixed one, but other 2 were beyond help. Wound up RMAing them to vendor. Both had bad BIOS CMOS chips.

Note: These were identified during bench testing prior to assembly in case. Only mobo, CPU (known good), RAM (known good) and onboard video (got a display) to contend with. Suggest you bench test to remove as many variables as possible.

Dalton

by joeskys

If it will not boot, how did you get into the CMOS??
I had a similar problem-Had to flash the BIOS. Joe R.

by hal 9000

Well first of all if you have built this from parts then the most likely thing is that the CMOS jumper is set to clear so it doesn't run down the battery. You have to read the M'Board manual and reset the jumper and then after the POST screen has come up go into the BIOS and set things up like date time drives installed like floppy and any IDE set to Auto and amount of RAM installed.

By the sounds of things you are currently finding a default BIOS setup and because the memory can not reconcile with what the default is it is just sitting on that screen. depending on the make and model of the M'Board all that should be required is to open the BIOS and then set from there.

Of course if it did work once and doesn't any more there most likely is a different thing wrong but no matter what if it was a complete system its a RMA to the supplier and if you built it from bits then you have to fault find the whole thing and RMA the faulty part. To do this disconnect everything except the CPU and 1 stick of RAM and see what happens. If you still get the same try another stick of RAM if you have one and if it them works RMA the original RAM for replacement if it doesn't RMA the M'Board. Unless the CPU has been handled very badly it is unlikely to be that.

Just one important thing make sure that the CPU is set to Auto and it isn't overclocked or the frequency set low and the multiplier set too high to get the right frequency that will mess things up no end.

Col

by dmiles

This can happen for one or more of several reasons: (1) the boot files on your hard drive are corrupted. (2) the settings for your hard disk drive in the CMOS are incorrect. (3) the order of the boot devices in the BIOS is incorrect. (4) the BIOS is corrupt or has some incorrect setting. (5) there are loose connections to your hard drive. (6) the disk drive has gone bad.

If you still cannot boot, you can boot to the bootable floppy again, and at the "A:\" prompt try using the command "fdisk /mbr" to rebuild the hard disk's Master Boot Record.

The settings for your hard drive in the CMOS may be incorrect. Use the key sequence required for you to enter the BIOS (usually, you see a message on the screen as the computer is starting up that says something like "Press to enter System Setup", which in this example is telling you that the Delete key is used to enter the BIOS.) Verify that the settings for the hard disk are on Auto Detect, or have the proper values. You can also verify that the order of the boot devices has been set correctly in the BIOS. Usually, the primary boot device is the floppy drive, and the secondary is the hard drive, with the third device (if any) being specified as the CD-ROM drive.

If none of the above corrects the problem, you may need to choose the option to reset the CMOS settings to the factory or default settings.

Perhaps you recently moved the computer or had new hardware installed in it. This could have caused connections to become loose or even broken. Verify that the cables for your hard drive, floppy drive, and CD-ROM drive are all properly connected.

If none of the above measures corrects the problem, your hard disk may have gone bad.

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