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Compaq Presario 7470

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I cannot get the case off this little bugger. Can someone please tell me how this thing comes off? And I do not want to take a chainsaw to it. (not yet anyway)

35 replies

by itgirli

unfortunately it was evidently not my case type. I'm not sure if it is even supposed to come off, but i've never heard of a case that doesn't. It would be kind of stupid to make something that can't be fixed. And it IS a Compaq, they had to know it would break at some point.

by jck

gee...see what others submit first...

Are you sure it's the 7470?

it might have pop-panels that "snap" in place, instead of screws to hold them.

by itgirli

It is a 7470. The sides and top are all one big piece that appears to be riveted to the bottom. I have no idea how to crack this thing.

by jamesrl

I had a totally embarassing moment in front of my parents, who finally took the plunge and asked me to get them a computer.

Despite the fact that I have been using PCs even before the IBM PC, that I have assembled them from scratch and despite the fact that I made a living for years repairing PCs, I couldn't crack their small form factor Compaq EVO open to install the modem. It had two push buttons on the side. I pushed them in and tugged with all my considerable strength. I took a flat head and pried the part of the case that was supposed to slide. I scratched my head.

Finally I sent my dad to the basement to find a screwdriver to dissasemble the back panel. It was at that point that it magically came apart.

Since the early 286 days, most compaqs have had a sliding mechanism - they have little catches that require you to slide it over an inch or so, then it will be free of the catches and easily slide off. Its counter intuitive but you actually have to push down before it will slide.

James

by itgirli

There is no sliding here. all one piece. I'm going to take a hammer t it in a minute. It's unopenable. (is that a word?)

by jamesrl

If its a desktop case, not a tower, then I would bet dollars to doughnuts that the top and sides slide off as one piece - that what I was inelegantly referring to before. Like I said, after you have undone any screws in the back that may connect it to the rest of the case, try pushing down and back. Though in the case of the EVO for my parents, the front of the case came too, and I had to push down and forward, while at the same time pushing in the two buttons on the side.

Do you have a picture that we can view - if you go to the compaq website can you find the equivalent?

James

by jck

See if there's a way to pop off the front face plate.

Some of the Compaq cases are made single piece.

and you remove the front faceplate to get started.

At least, that's what I gathered from the couple of commentaries I've seen.

by jamesrl

Impossible to be all one piece, unless they made it like a ship in the bottle. Something has to separate. There must be something, a screw to loosen somewhere. The only one I know who use to use totally tooless cases was Apple, and they gave that up.

James

by h.g.rection

You must take the front plastic cover off first (it just snaps off),
at which point the remaining case screws are exposed.

Hey, I said exposed.

by jdclyde

Look for a "button" on each side. They press in and then the whole thing pivots up using the front as a hinge.

by jdclyde

Everything on the net says that one panel slides off.

I listed other types of cases I have come across but it still SHOULD be that side pannel. I know you love to hear this.

Sorry I wan't able to rush to your aid.

by itgirli

Sorry, but there are no buttons. however, there is a hole in the bottom of the front plastic piece and there seem to be tabs of some sort in there, but I cannot reach them to see if they help to take this piece off. uugghhh!!!!

by deepsand

Believe it or not, some Compaqs are actually WELDED SHUT!

Whether or not yours is one of those, I cannot say.

by deadly ernest

I am not familiar with your particular model but have opened many different Compaq models. Most open one of two ways, the most common being type A as bellow.

A. What looks like a normal slot screw on the back, sometimes two of them, is really a latch that turns 90 degrees to lock the case, then the sides are secured by either push button latches or screws and the case slides off towards the front.

B. A couple of screws and some pop in clips hold the front face on. When this is removed their are three or four screws that are undone and the guts of the computer slides out the back.

Compaq sure don't want anyone but their techs looking at their hardware. I figure they are frightened that people will see what shit they actually sell. Had a client with an old Compaq that the Compaq people said would not accept any RAM or HDD upgrades and could not run Win 98. Surprise I put in a bigger HDD, doubled the RAM, reflashed the BIOS and loaded Win 98. Would have replaced the Pentium CPU with a faster one except they did not use a socket 7 socket - had it soldered in. Anyway, hope the above helps, look for the screw like locking latches.

by j.lupo

Ok, I think this is the same machine that a colleague just fought with. I am not certain however that it is the same. The name sounds familiar.

Aparently, there was a screw or two to remove in back and two release mechanisms on the side. He told me it took two people to get the case off. One to hold the release buttons and one to pull the machine out of the case.

Oh, and he mentioned some sort of internal lock that he had to change the setting internally. If I see him, I will ask for specifics.

by itgirli

Yes. everyone that said it has to be face down and pulled up out of the back is very right. I hate Compaq.

by jdclyde

She wants to get the thing off. hee hee heeeee!

So much for knowing about experience.....

So, did you get this pig open or not?

If so, how?

by maxwell edison

Okay - Here's how you do it

Look at these pictures:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=51116&item=5188495596&rd=1&ssPageName=WDVW

(Gotta' love ebay)

By looking at the back, we can surmise that it's not attached there.

By looking at the side, and the way the drives stick out, we can surmise that the front is removed separately from the side case.

So I would imagine that under the front panel of the case is a slight opening, into which you can put your hand, and perhaps with a little "tug" the front panel will simply pop off, perhaps hinging at the top. Once the front panel is removed, you'll probably notice where the side panels, which will really be one molded piece, wrap around the front, and is fastened by 4-6 screws, 2 or 3 on each side. Remove the screws, and the sides/top cover will slide backwards a few inches, and could then simply be lifted away.

by maxwell edison

Okay - Here's how you do it

Look at these pictures:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=51116&item=5188495596&rd=1&ssPageName=WDVW

(Gotta' love ebay)

By looking at the back, we can surmise that it's not attached there.

By looking at the side, and the way the drives stick out, we can surmise that the front is removed separately from the side case.

So I would imagine that under the front panel of the case is a slight opening, into which you can put your hand, and perhaps with a little "tug" the front panel will simply pop off, perhaps hinging at the top. Once the front panel is removed, you'll probably notice where the side panels, which will really be one molded piece, wrap around the front, and is fastened by 4-6 screws, 2 or 3 on each side. Remove the screws, and the sides/top cover will slide backwards a few inches, and could then simply be lifted away.

by willcomp

There are either 1 or 3 (best I remember) screws on back of PC. Single screw is on top middle. 3 screws would be on top middle with 2 on bottom corners.

Remove screw(s), grab handle piece sticking out of back and pull. The entire interior assembly slides out to the rear. Sometimes it is difficult to pull out. Have found it easiest to stand PC on front bezel and lift upwards. Tends to release better if weight is off bottom slides.

Dalton

by at computers

There are 3 screws on rear of tower, one on bottom center and one on each side at the top. Remove these screws, then grasp the PCI slot lockdown cover with one hand, hold the top with other and and pull the outer case forward. Thats it!

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