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Computer Error, Help please.

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12 replies

by matthew-lee-

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I was using my computer then suddenly I had a power cut, which obviously switched my computer off. And now every time I turn it on I keep getting this Error. This is very annoying as it says I had downloaded new software which I haven't. I use a dell computer and I'll just type the Technical Information.
*** STOP: 0x0000000ED (0x6FCD900, 0xc0000006, 0x00000000, 0x00000000.
If your wondering how I can type this to you, it is that I am using a laptop.

12 replies

by older mycroft

The power cut didn't '[i]switch your computer off[/i]' - it forcibly removed all power while the hard drive was still turning, perhaps even writing something to the platters.

The Read/Write heads may have crashed into the platters while they were still turning, causing untold damage. Usually they float on a little cushion of air, microns above the surface of the platters - suddenly denied of power the heads will have fallen onto the platters which were still slowing down after the denial of power.

Any system files which were open at the time (files that had been read from the hard drive) are now gone for good because they were not rewritten to the hard drive prior to shutdown.

If you have a System Disc, you should insert it into the optical drive and attempt to perform a Repair of your system.

Without knowing which computer or which operating system you have, I cannot suggest anything further at this stage.

by darryl~

the metal disks inside your hard drive that the information is stored on...they are the things that are spinning at 7200 rpm inside the hard drive.

by matthew-lee-

So if I take the advice of the website that you sent, will this completely wipe my computer memory etc.

by older mycroft

However, there HAS to be some damaged files on the hard drive at present, otherwise it would boot-up without any difficulty. These damaged files (other than the system files which can be repaired) may be gone for good.

So you have a choice:

You can kid yourself on that all your files are still intact but you simply can't start your PC

OR

You can bite the bullet, insert the install disc and run CHKDSK and accept that you might lose some of your files in the process, but then have a PC that works.

Your choice - the damage was done when the power was cut off.

by matthew-lee-

Thank your for that. Helped me alot.
Just wondering, if i don't have the Startup disk anymore is there anyway i can obtain another disk?

by snuffy09

I think a copy of xp home costs about $90 bucks.

by snuffy09

if you knew your current serial/product key of your ms windows install.

but, if you are just booting from CD to run get to the repair console i dont think thats a problem as long as you are not reinstalling windows with the owners serial number.

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