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Computer repair clinic, your Expectation?

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Want to start my own computer repair clinic, hopefully turnig into chain store. Here is some question want your input,
1. If there is a computer repair shop near your neighbor, will you visit there for your computer repairs needs?
2. And what do you expected from the shop to continue getting your business?

Thanks for all your input!!

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by minglee2002

Thats the reason for my research, I want to see if this business will grow, these day almost every household have one or more PC, but there is not a trusted repair shop around the courner. My concept is to have an nighborhood shop thats around the courner, small place, cheap and fast turn around time.(like transform starbucks coffee into computer clinic)

by ouritlady

I think most of us probably do our own repairs so I doubt this is the best place to survey your most likely customers. Unless I'm doing something urgent and the small shop is the easiest place to get what I need in a hurry (which has never happened) I doubt I'd ever use the sort of store you are describing.

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