Desktop

Ask something
Question Locked

Computer Shuts off After Selecting User in XP Login

0 helpful
4 replies

by kyle_serres

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Greetings,
So I am having an issue with a computer of mine and am wondering if someone can help. I turned the computer on today and everything worked fine up until the user login screen (of Windows XP). When I select a user, it continues on like it is fine and goes to the "Loading Personal Settings..." screen, but then the computer just shuts off. Has anyone had this problem before, or possibly know what the problem could be?
Thank you

4 replies

by older mycroft

Also what does "[i]just shuts off[/i]" mean exactly?

Does it give an error message?
Does it make any sort of noises?

Have you checked your Event Viewer yet? - Go to Start > All Programs > Administrative Tools > Event Viewer. Open each of the 'Application' & 'System' categories in the left-hand pane, checking the time logs in the right-hand pane for any clues as to what might be happening when the system shuts down.

by b.reese

You probably haven't but...

I experienced a very simmilar sounding problem after I resised the partion that the operating system was installed on. It booted up fine but then "died" as soon as logon was complete.

I had to set it back to the exact size it was when it was installed.

by rob miners

Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode.

Log on to your computer with an administrator account or with an account that has administrator credentials.


Click Start, Run type %systemroot%\system32\restore\rstrui.exe and then press ENTER:

Follow the instructions that appear on the screen to restore your computer to an earlier state.

If that doesn't help try this.

Faulty Fans, Dust and Grime build up on the Heatsink restricting air flow. I would give the inside of the case a blowout with compressed air. When blowing air through the fans make sure that you physically stop them from spinning, as they may generate power and blow something up. Remembering to ground yourself by placing the back of your hand on the Power Supply Unit and not moving your feet. By not taking this precaution it is possible that you could inadvertantly cause damage to the PC from an electrostatic discharge. Then remove the Heatsink, giving it a thorough clean and reseat the CPU applying new CPU grease. If the Fans spin freely when you give them a spin they are probably OK. If there is resistance replace them.

Keep us informed as to your progress if you require further assistance. ;) :D

This discussion is closed to new replies.