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Computer won't restart

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I have an Asus CUSL2 motherboard and I'm running Windows ME. Anytime Windows tries to restart the computer I get stuck in a black screen. Windows quits without a problem but then the screen goes blank. I then have to manually press the restart button to get it to boot up. I don't get the ScanDisk program so I know Windows is shutting off.

Thanks for any help,
Esteban

18 replies

by tuqan

Not sure if you are saying that you cannot enter windows or that once in and you attempt to restart the system hangs up at the black screen. But here are a few options for you:

1) Enter your CMOS Setup and shut off any system virus program you may have running at bootup

2) Once you are able to enter windows go to your Control Panel > Sounds and deselect audio at Welcome and Exit. There mught be a problem with this file loading and hence the apparent lockup.

3) Upgrade your video\sound drivers to match your OS

4) Go to Start > Run and type msconfig. At this panel deselect autoexec.bat and config.sys. Windows does not need these files to run and there may be a conflict there.

I hope any one of the above helps you. Good Luck

by s6xtyn9ne

First, the previous post had an error that needs to be corrected. In ME, there is no autoexec.bat and config.sys to disable. Soo with that said. First and foremost. Are you using aol? If so, if it is aol 5.0, you need to upgrade to 6.0 because of conflicts with ME and 5.0. Nogo there, remove startup programs. Goto start then run then msconfig. Click on the start-up tab and take out everything except Pchealth, scanregistry, systemtry, and statemgr. Also, turn off hibernate and stand-by. Every sooften this will prevent shutdowns. Nogo there, start disabling hardware in device manager and see if you can shutdown. Nogo on all of those, FFR will rise again. Good luck!

by dmiles

You may try trouble shooting your video card to see if it is operating properly,use another one in place of.
Also I would check the memory banks,to insure that memory is not bad.
With Windows Me you can do a System Restore,click Start>Programs>Accessories>System Restore to a previos date

by tid88

Try, if you can boot in to windows, deleting your *.TMP files. Go to Start > Search > Files and Folders > In the Named field type in *.tmp (make sure it looks in C:\ and make sure the box is checked Include all subfolders. Once it completes the search depress the Ctrl and "A" Key the depress the delete key then go to the recycle bin and delete them out of there. Also try booting into SafeMode by tapping on the F8 key, once in safemode try the above fix.

by estvb

Let me clarify the problem. Windows shuts down without any problems. It's just that the computer won't restart automatically after Windows quits. I have to manually press the reset button on my computer to get it going again. Once I do this, the computer starts up fine and I have no problems using it.

by geroxx

There has been some issues with Win98 and SoundBlaster 16 emulation in Device Manager on this mother board. It appears that if you disable it in the Device Manager your motherboard will then reboot ok. Don't know about WinME though.

Check outwww.cusl2.com it is a site that specializes in this motherboard.

You might also get some tips from cruising the newsgroups under alt.comp.periphs.mainboard.asus .

Gary

by geroxx

After thinking about this some more you might need to check out the www.cusl2.com site and ASUS site for updated bios for WinME. This board was pre-WinME so there may be a few bugs that need to be worked out by Asus.

Gary

by jdfcomputer

First step that I would take is check with the ASUS web site for any BIOS updates. Also chekc the BIOS settings it sounds like the BIOS is not recognizing the restart command, there may be a setting that is conflicting with the shutdown. Try the optimum configuration in the BIOS before updating the BIOS.

by mg80

Hi ! The problem might not be from the mainboard you own. If when you shut down Windows ME the computer doesn't switch off automatically, it means that you might be running some software that's making problems to ME. Try to unload all the programs and then restart the computer. That worked for me once (with a Genius Netmouse software causing the problem). If that's the problem try to upgrade that software or not use it anymore. Good Luck !

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