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dell computers

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by luvmypc

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is a dell computer good or bad? i've been debating on what new laptop to get. i trust brands like sony and apple but sometimes i just cant afford them. if anyone has a dell laptop...how is it?

10 replies

by jamesrl

I've been using Dell Business class laptops for the last 9 years. I've had access to other brands. I've had few issues with them.

My impression of their cheaper home laptops is not very favorable - cheap and fragile.

You will no doubt get Dell fans and Dell detractors. I'm neither.

I'd check out Lenovo too. They are the former IBM and not bad.
James

by luc_andre

I don't use Dell's personally but I do support lots of people who use them.

James is correct about the home laptops being cheap and fragile. The business laptops are ok but aren't without their issues. My big issue with Dell is their business is "mail" based. You have to wait for your computer and unless you have a service contract or local Dell rep, have to mail the laptop for any kind of repairs.

Personally, I've used Toshiba laptops, but I recently switched to a Compaq laptop.

It's best to weight the pros and cons about going with Dell compared to any other brand that is available in retail stores or local pc shops.

I'd recommend you find a model you are interested in and check various sites about reviews and forum posts.

Hope that didn't "mudder" the water too much.

by gary56789

usually weighs heavily in my decisions to purchase. Dell's tech support is extremely less-than-stellar. I've always had better success with Gateway.

by jamesrl

Yes Dell's support on home/home office type PCs/laptops sucks.

Some of the best support I've ever seen from any vendor was from Dell Gold support on a used Dell Precision workstation. They knew I wasn't the original owner, and hadn't gone through the formal ownership transfer process. But they provided me excellent service, overnighting me CDs at no charge.

James

by dedlbug

I have been dealing with Dell computers for many years now. They offer a good value/quality ratio IMO. Historically the Business class laptops are much, much better. Another poster made a similar comment. The Latitudes are just built better. I don't know of any documentation to back up this statement, but in my experience, the Latitudes last much longer than the Inspiron Laptop. HOWEVER, Dell has recently revamped their product line. There is now a Vostro Laptop and the Inspirons have gotten a facelift. I have not come across either of these new laptop offerings yet, but my gut would go with either the Vostro or Latitude if you desire reliability rather than a bright green cover. =]

Like the other poster, Lenovo is also a solid rated laptop. Business quality = better quality.

by darkone6728!

You may be right,but I have just not had that experience with their notebooks.

by darkone6728!

My significant works for the school system and we get Dell products at an extremely low price,and they Suck!She has had three different notebooks I have had two! We either returned them or repair issues still an issue.Service Horrible!
Their Desktops,not bad at all!But they have a long way to go on Notebooks.No matter the processor,the look,the speed stay away from their notebooks! Just my opinion!

by .martin.

bring up a two year old post to comment on THAT NOBODY CARES ABOUT ANYMORE!!!

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