Deskside support - TechRepublic
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November 27, 2001 at 01:28 AM
aglover

Deskside support

by aglover . Updated 24 years, 4 months ago

Does anyone have an industry standard number for the average number of cases/tickets a desktop support tech in a campus environment can handle in a day? I know there is a number out there but I can’t find it anywhere. Thanks for your help.

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