Desktop

Ask something
Question Locked

DST fix for XPsp2

0 helpful
3 replies

by sue t 2 views

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

While installing the update for Daylight Savings today I had a computer show this error message and I am looking for a way to fix this error - "Unable to find a volume for file extraction. Please verify that you have proper permissions." I was logged onto the computer as administrator with administrator rights. When this failed I also did a run as and entered the username and password of the domain administrator but I still got the same error message. The computer is running Windows XP sp2 and has not shown any other problems. I also tried booting into safe mode to install but still got the error message. I have installed this update onto a lot of computers and this is the only one to give me a problem. Any suggestions as to what is causing it and/or how to fix it?
Thank you.

3 replies

by thechas

From the error description, my first assumption is that you have either a full hard drive, or a problem with the temp folder.

Is My Documents mapped to a network share?

Another place to look is at the update restore point folder in C:\Windows

Perhaps the restore point for the DST update got corrupted.

Chas

by sue t

The hard drive has 65gb free and I deleted all temp files. I deleted the restore points and My Documents isn't mapped. I did find a utility at IntelliAdmin.com that also fixes the DST problem and it seems to do the job and it also works on NT4 and they have one for Win98 (still have a few of these around). It only takes a second or 2 for it to apply the fix and I am able to run the patch for Outlook after running it and that one won't run until the OS fix has been done. Thank you for responding.

This discussion is closed to new replies.