Desktop

Ask something
Discussion Locked

DVD-ROM Drive - Engineered by SATAN?

0 helpful
5 replies

by redshift 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm dealing with a customer's Compaq 5700 series PC. For reasons that I don't want to dive into here, I had to re-enumerate all of the customers hardware. Everything's swell but the Compaq DVD-113 on the 2ndary IDE - when I put a CD-ROM into it and it tries to browse or autorun, it blue screens with a reference to scsi1hlp.vxd and I have to reboot.

What should I do?

5 replies

by ann777

If you are not using any SCSI devices (you said that your drive is IDE), then rename scsi1hlp.vxd to scsi1hlp.OLD -- you do not need it.

If windows won't let you rename it (file already in use), then boot to dos and rename it manually. then reboot.

by dcassat

Kick the crap out of it then tell the customer the devil made you do it!!!

Sorry, couldn't resist, I don't have the answer.

This discussion is closed to new replies.