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Explorer error at startup

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I have an HP Pavillion, running Windows 98 1st edition.
When I start up in safe mode or normal, I get a error, Explorer caused an invalid page fault in module explorer.exe at 015f:00401f31. The system has been checked for a virus.

7 replies

by longmwa

EXPLORER caused an Invalid page fault in module EXPLORER.EXE at 015f:00401f31

To resolve this issue, use either of the following methods:

Method 1
--------

Diamond Multimedia now has updated drivers that address this issue. To obtainupdated drivers, visit the Diamond Multimedia Web site at:

http://www.diamondmm.com

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Method 2
--------

Extract a new copy of the Comctl32.dll file:

1. Restart your computer, press F8 during startup to view the Startup menu, and
then choose Safe Mode Command Prompt Only.

2. Rename the Comctl32.dll file in the Windows\System folder to Comctl32.old by
typing "ren c:\windows\system\comctl32.dll comctl32.old" (without the
quotation marks) at the command prompt, and then pressing ENTER.

NOTE: This procedure assumes you do not have a file named Comctl32.old. If you
do have a file with this name, use a different file extension such as "bkp".

3. Type "extract c:\window~1\setupw95.cab comctl32.dll /l c:\windows\system"
(without the quotation marks), and then press ENTER.

Note that the folder name "Window~1" is the short name for the "Windows Update
Setup Files" folder (the default folder for the Internet Explorer 5 setup
files). The location of this folder could differ if you changed the location
of the downloaded files during Setup. You may want to locate the Setupw95.cab
file first before attempting to extract the file.

4. Restart the computer.

by longmwa

If the video driver is not the issue then have you installed any hardware or software recently? Are you using IE5? If sohave you tried uninstalling and reinstalling this application? This is a known error with Microsoft WIN98 and is most likely caused by a initial system driver file being overwritten.

by cajundon

Hi,

I suggest that you go to Windows Update, and download Windows 98SE. I also suggest you update to IE 5.01 and SP1.

The reason why is that Mircosoft corrected some (but not all) bugs in both of these programs.

Mircosoft is pushing IE 5.5.I do not recomend that you download it now, because it is still full of bugs, and causing a lot of problems to those who are using it now.

Good luck!

Don Thibodaux, Independent Computer Technology Consultant.

by vcs1

I have determined the problem to be update to IE5. See Article 179636, on Microsoft Knowledge Base. Its Called Multple Error Messages After Installing Enternet Explorer.

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