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Fatal Exceptions

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I am having some major problems and need help badly! I will at random times (i.e. during an install or running a scandisk or just playing a game) get the following errors:
Fatal exception 0E (or 0D) has occurred at 0028:C004xxxx (last 4 vary) in VxD VCACHE(01)+00000390 (last 4 vary here sometimes also)
Fatal exception 0E has occurred at 0028:C004xxxx (last 4 vary) in VxD VFAT(01)+0000167D (last 4 vary here sometimes also)

I am running Win98SE with all critical updates and most recommendedupdates on the following system:
Asus A7V (bios ver 1005c), 1GHz Athlon, 256MB PC133 RAM, Hercules Prophet 2 MX GeForce (driver v6.35 from Hercules), SB Live! Value (Liveware3 with update applied), 3C905 NIC, 30GB 7200RPM UDMA/100 HD on ATA100, Asus CD-ROM as master on pri. IDE, Acer CDRW as on master sec. IDE

All drivers are the most recent I could find (including Promise ATA/100 drivers v1.60 build33) and I have not overclocked anything. I have tried lowering some settings in BIOS (like RAM clock spd, disable AGP fast writes)but to no avail... I'm just about ready to make my CPU into a boat anchor (a VERY expensive one at that).

PLEASE HELP!!!!!

76 replies

by trichard

Oh yeah, forgot, this is a fresh Window$ install off of a newly formatted HD. I also have a 300W AMD approved power supply and 2 case fans. The monitoring programs show all temperatures well within safety thresholds.

by jimcarney6

sounds like video card or bad chip to me. i would reseat video card. clean for dust. (sounds stupid but you never know) if you have a replacement video card (even and old one you know has never had problems) i would try that next and see if you can avoid the crash. if not your chip could be bad. especially if its random like this. lost my system in december same way. you could also boot into safe mode and run the system for awhile to see if crashes there. if the chip is bad, it will crash at somepoint. how frequent do you bsod?

by trichard

tried a different video card, still crashes...haven't had it crash in safe mode yet, maybe a bad MoBo...

by reply

I expierince the same problem. Here is how I resolved it.
It was my Soundblaster driver.
just go to Windows\System\Iosubsys and find the driver for your soundcard. My was the sb16.vxd (for Soundblaster16).
Rename it to e.g. sb16.old. It helped me.
Good luck.

by trichard

This file does not exist on my system, so this can't be it (I disabled SB16 emulation in Device mgr. as I don't have any apps that would need it)

by jmstitt

Hi. I have built 60 or so machines using the ASUS board. It has the VIA chipset if I remember correctly. There are some problems with this chipset and components. First thing to try is to remove the 3COM905 NIC, there was a tech warning about this particular card not working with the VIA chipset. I tested it and had the same crashing problems. I changed the NIC to an Intel 10/100 Pro-Management NIC. That problem went away. Also, the SBLive card may be a problem, try removing it and installing an older model sound card. I changed our sound card from the SBLive to a cheap Yamaha card just for testing purposes. I have not changed it back because it is working. Another clue that the NIC and sound card are problems is: Does the machine take a considerable amount of time to boot up? If it is taking longer than you think it should, this could be an answer. The last problem I had was with the IDE onboard DMA drivers, after installing them from the vendors CD, the machine would crash or would only boot in safe mode. I had to reinstall the standard Windows drivers to make it work again. The last resort I had to do was reinstall the OS after making these test changes, then all was well. Have not had a problem since.

by trichard

Tried it without any sound card installed, still crashed. Tried it with a LinkSys II NIC, still crashed. Tried moving cards to different slots, still crashed. I am almost convinced that it's not an IRQ conflict.

I'm going to see if I can borrow some RAM from someone to see if that is the problem... I have 2 128MB DIMMs in now.

by gbworld

The VCACHE is a disk error with the virtual cache. The VFAT says something with the FAT32 disk OS. This does not necessarily indicate a disk error, but the error is being manifested in the disk (thus the scan disk problems).

Here is a troubleshooting methodology:

1. Get the latest Windows 98 SE files from windowsupdate.microsoft.com (you can use the Windows Update icon on the start menu).

2. Check to make sure you have no yellow ? in your hardware device manager. This is an indication of a possible conflict.

If there is a conflict, it is something conflicting with the IDE controller. This can be hardware or software. As you have the latest updates to various hardware drivers, it is more likely a hardware conflict or an unknown issue.

Try moving cards from one PCI slot to another. While PCI is supposed to alleviate problems with IRQ conflicts, it is not 100% accurate.

If you had a blue screen, you should be able to look at the log and see the problem child.

One more thing, which is a far shot. Windows sometimes has problems with extremely large drives (even though they say not). Try partitioning the drive if all else fails (not as a first line of attack).

My gut is that you have a hardware conflict or driver conflict between some device and the IDE controller. I would get the windows update and then run with this.

Gregory A. Beamer
MCP: +I, SE, SD, DBA

by trichard

1. I have run all available updates, still crashing =(

2. There are no yellow ?'s in Device Mgr. I also made sure no devices are sharing IRQ's...I did this by disabling the serial and USB ports in BIOS to free up IRQ's

I have the OS installed on a 4GB partition on the HD and use the other 26GB partition for installing applications to.

Where is the log file you are referring to and what is it's name? I'll have to look into that one.

by vertex

I have encounter the Blue Screen before on a older machine with Win 95. The error message might not be the same but for that particular machine, an AST Bravo, the fault seems to be with the RAM, the original 16 MB was added with an upgraded 32 MB. The upgraded RAM was removed and the machine works fine with the 16 MB RAM. Since you have tried everything, no harm to change the RAM if you have more lying around.

Good luck.

by bule

from my experience (technical manager of a computer wholesaler) that sounds like it is a hardware problem. Possibilities are:
1. IRQ conflicts (if there is sharing of resources (shown shortly after post) try swapping PCI cards around
2. RAM incompatibility (most problems i have are from bad/incompatible ram), if you have access to a different stick of ram, preferably with a different chipset try it, also you have stated you have 256mb Ram but not whether thats in 1 Dimm or not, if its in 2 Dimms try with just 1 first.
3. CPU problems (these problems are often caused by faulty CPU, but this would be last resort) the old "fake athlons" had that sort of problem too, but i havent seen ne fakes with the new athlons. (they overheated too)
4. Faulty motherboard (ive sent a few A7Vs back for this reason)
5. Problems with VGA card

If you bought this system as parts, you may have trouble testing all those possibilities if you dont have a lot of spare hardware to try, but there isnt really any easy way to test it.

by crwhites

I'll bet it's your soundcard, I had this exact problem when I stumbled across the awnswer. It's probibly a combination of sound card and modem, I didn't beleive it either. If you dig realy deep with me, you might be able to solve it.

Start/settings/contorl pannel open multimedia (or sounds and multimedia for you ME users), click audio (the tab at the top) and look for the "Sound play back prefered device" section. Change to any other than spesified, and hit Ok. It is either this or go buy a new modem!

by crwhites

When I said any other, I meant like: Game compatible device! Not like none, that will cause you to hace to come bake cause your sound wouldn't work! I hope this fixes it!

by trichard

I do not have a modem installed. I have tried it with the sound card completely removed/un-installed but still got the error.

by isoche

Don't assume all the latest update drivers will solve these problems, they could have introduced these fatal exceptions.
Try from a fresh installation again and install the original drivers to see if any of these FE's come up and work your way through the updates.

by isoche

Don't assume all the latest update drivers will solve these problems, they could have introduced these fatal exceptions.
Try from a fresh installation again and install the original drivers to see if any of these FE's come up and work your way through the updates.

by benedict_billy

Sounds like a serious problem...
First try disabling the external cashe in the bios, if problem stops motherboard is going bad. If the problem is still there anchors away my friend.

by trichard

I am going to try rolling back the drivers on the video card to see if that helps... Thanks for all the help and keep the suggestions coming in =)

by scott.fuhriman

I ran into this same problem and it didn't matter what OS I installed (Win98, WinMe, Win2000).

I had built a system for my parents/brothers and had used a specific video card and was trying out a new motherboard. The motherboard was a reputible one, but the technology of 133 FS Bus was just out and there were only a handful of boards supporting this speed.

To the point, after months of feeling bad that I had sold this to them and tried all types of updated/original drivers for the video card - I swapped it out with a Voodoo 3. This took care of the problem and has ever since.

What I think happened is this:
The previous video card was an AGP card. For whatever reason, the motherboard's agp slot was not liking the AGP card. Anyway, like it or not - I think that if you swap the card out with a PCI card or any other different video card you will find that everything works.

by seb

Change the IDE harddrive drivers and controllers to maybe the microsoft standard drivers, or some other.

Also, get some software to test your RAM, it maybe a some faulty locations in the upper part of the memory. (run the test more than once)

by emcs

I did not see this listed in the other answers. add each line in the config.sys & autoexec.bat one at a time. Either comment them out in the files, or decide each line at boot up.

You need to get the system working and then add one one application at a time. This may mean removing some of the applications. It is a time consuming to re-install the software, but you need to find out when the problem(s) start.

Good luck. I will look to see how you resolve this problem.

dennie

by trichard

The autoexec.bat and config.sys files are empty, I went into the 'msconfig' utility and disabled most startup items in there also...No luck =(

by emcs

I could not post a comment. Unless someone has your exact problem with the exact same software, you can not rely that what worked for one person will work for you. You now have two options:
1. Unistall & reinstall the software.
2. Start replacingthe hardware.

My point about uninstalling the software is, like someone else has said, the lastest driver is not always the correct driver for you system.

dennie

by rmillswebmaster

While you alredy have the answer, this might be for some future refernce or it may not even be relevent. Some while ago I installed office 97, and then later Office 2000, but found the machine I was using was not really up to par to perform with Office 2000. So I uninstalled 2000 and returned to Office 97 -- but then the fatal error message kept cropping up whenever I used an office product. I then uninstalled Office, and after rebooting went to the registry and deleted all references to Officeand then reinstalled Office and it ran perfectly. The fatal error message never showed up again.

by dirk.deprest

If I was you, I would do the following.
Disconnect every device from the computer, inclusive sound card, network card, ect..
Then start a clean win98SE, install all the latest drivers from the Motherboard, videodrivers, IDE,...
If it works no problem, take your sound card and install it (latest drivers) if it works, try to install the network, if it does not work you'll now that the problem is on the networkcard or there is a conflict with some devices, then restart in save mode and go to device properties, then you'll see what could be wrong.

Regards

Dirk

by gcenir

It could be a RAM problem.
i installed Win98SE late 1999 on my new machine:
500Mhz Pentium III, 128MB SDRAM, 6.4 Quantum Hard Disk, Creative GeForce256, Creative Live! sound card, and there are times that i would encounter fatal exception errors. It was really frustrating at first so i just returned the RAM to the dealer and exchanged it for a new one. I didn't encounter the problem ever since. Hope this would help. Good Luck!

by maxtec

This is very fimilar with me now.
.
1.This can be the physical Hard disk drive.
did you change or try with the others, let say use a smaller disk.
2.This can be RAM, try with other RAM.
3.Take out all the add-on devices. And installe the minimum device witn fresh OS.
4.See how the System work, if OK than add-on the devices one by one.

Hope this will be help.

Regards

Thomas NG

by sfo farmer

This isn't a real answer, but try this. I know you probally don't want to reformat your machine...
To figure out if this is hardware or software: Try making an image of your machine with something like ghost and install it on a similar machine. If the other machine works it's most likely a hardware issue- if it you have the same problem it's probally an os/driver issue.
Take a step back and a deep breath: When did it start and what CHANGED.
With your addition (I just saw it, that this is a fresh install) this probally wont help. I didn't read all the responses- but have you cleared your BIOS?
My last two machines were AMD's, the second one- I made a boat anchor out of... I bought a PIII this time...
Hope this helps you a lil ! SFO

by dcassat

I believe the following are the strongest possibilities:

Hard drive or controller intermittent failure. I had this on my own machine.

RAM failure or incompatibility. Try removing half if possible then all if necessary.

Motherboard Failure.

And a last ditch idea. Have you used MsConfig at the Run prompt and removed all startup programs? This may reveal a memory-resident program that is jacking with the device drivers...

Good Luck!

by borut.puhar

I think the core of your problem is Power Supplay unit. You probably have 250 W or less power supplay unit. Use rather 300 W PS. Whell 300W PS-u is recommended by AMD.
I had problem with one machine , when it would chrashe randomly , and ones i changed the PSU the situation had changed.

But i don`t thing that RAM is the problem and anything wizh HD.

LP Borut_P

by reply

I guess you have an application installed wich overwrites drivers installed by Windows.
For example: A Fatal Exception 0E Has Occurred at 0028:C02A0201...
This issue can occur if Corel CD Creator 2.0 is installed on your computer. Windows is incompatible with the Cdraspi.vxd file installed by Corel CD Creator 2.0.

So I might need to know what Software is installed on your PC. If you reinstall your Windows try to provoke the error, then install application by application.
Hey I'm still on it.

by ab3_tek

Sounds like memory my friend. Take known good memory out of a known good machine and test. I suspect memory due to the fact that I did a 200 pc rollout and had 164 bad 64 MB chips. They would give any of 23 different blue screens some being the onesyou recieved some pointing to the NIC. All of these issues cleared when I made the vendor of the PC's (HP) replace the 64's with 128's. These chip performed flawlessly and the problem was solved. Good luck.

Al B.

by john beno

trichard,

Boy do I know where you are coming from. Had a system (replaced now) that was working fine until I upgraded to Windows98SE. At this point I started having 0E and 0D errors just like you. They were with the VACHE, VMM and others. Here is what I found out. This is not really a solution, but an direction to go in:

1. The video card I had was a Matrox Mystique 220.
2. I was running Windows 98 SE.
3. I installed the lastest version of IE (like there is a choice)
4. Was using Office.

The problem was a very obscure article in Technet. There is a problem between some video cards that have older video bios', drivers, IE, and Office. This combination is very rare. What happened was that I ripped out everything but the video card and the system components. I disabled all caching and all onboard components, did a clean install of the OS, and then began to watch. Everything was fine until I laid Office down. Then everything went to *&%$. I downloaded and flashed the video bios, upgraded the video drivers (in fact, i ensured that i booted to safe mode after the install was done). Basically, it lessened the issues but did not eliminate them. Try searching the knowledge base on your particular video card against any application. That was the only way i found the references to this issue.

by dcosgrove

I have to vote with video drivers. I have had similar problems with the "updated" Nvidia drivers. Try to revert back to the original version or see if the chip developer has stock win 98 drivers. Have to say, though, hercules has always made a good product. The GeForce chip may be touchy though. This is the chip I use on one of my NTservers, I had to get specific drivers from the support site. Much luck, makes you frustated sometimes.

by dryellamo

Make a Copy Of C:\Windows\System\VMM32\IFSMGR.VXD. Send Copy to A:Restart With Start Up Disk,
At Prompt Type ATTRIB -R -A -S -H C:\WINDOWS\SYSTEM\VMM32\IFSMGR.VXD
Enter the the VMM32 Folder With the CD\ command
at Next promt Rename IFSMGR.VXD to ifsmgr.old
Copy a:\IFSMGR to VMM32 Folder Reboot
Windows 98 Leaks IFSMGR.VXD is the first to go BY-BY!!

by dryellamo

Second Step is to trash the motherboard!!!!!
I have recieved to many complaints This ASUS board I recomend the TYAN Boards I have Good reviews from all my associates Many work at Micron Testing

by rgravelle

I have an identical system to yours.
I have reflashed my bios and problem went
away.I also disabled pnp o/s in my bios.

by rgravelle

I also forgot to mention that there is a
new VIA 4in1 driver for the chipset.
4in1425(1)a available from VIA.

Good luck

by arniej

This does sound like either a RAM or motherboard problem. Have you tried using any other RAM or, if you have multiple strips, removing any of to see if this problem ceases? - I had this only two weeks ago with an ASUS board, I tried some RAM out ofanother machine and it worked for ages without a single problem.

If you've already tried this, try disabling the L2 cache on the motherboard. If this works, get your board replaced as thats the problem area.

Hope this is of some use to you.

by golo4me

Okay,
lets see if i got this right: your system crashes whenever it likes basicly.......first things first.....who installed Win98SE for you....i had this kind of a problem and i came to a conlusion that it is Win98SE that is causing the problem...let mme try and explain how.....Win98 any version is very unstable sometimes beacuse of other applications the windows sysem files in Win98 get a conflict i don't know where the come from or what causes that to happen.....i installed Win95 and i mustsay that i had no problems what so ever i used the machine for 3months and not once did it hang or give me a problem....now i am running Windows2000 pro and no problems yet.
Hope this helps and i suggest you try it.

by ramsho

Hy,
I think you have a real hardware problem.
I work in the computer manufacturing business, and most of the time when we see this problem we can solve by either switching the memory or vga card.
And even sometimes mainbord or even processor.
I can't believe it's a driver or software problem.
You can check if you're usb controller is assigned a irq, because it is linked to the agp bus, and it needs a irq...

Let me know if it helped you.
good luck

by darlington

sounds like a Memory problem. Do you have the same problem hwile in safe mode?? Uninstall, your controllers one after another, except the display controller in case you have some faulty registry. If after reinstalltion, the problem remains, change your memory.

Get me updated and good luck.

by trichard

It was indeed the RAM...
I had tested this once before, but there must have been corrupted files already present when I did the test.
I narrowed it down to one of 3 things by swapping out hardware: The power supply, the CD-ROM drives, or the memory.
I tested the power supply with a DVM and all checked out OK, plus my monitoring software showed all voltages steady at the correct levels. So I guessed this was not the issue. I installed the CD-ROM drive in a friend's computer and it worked fine...not the issue. Therefore I concluded it must be the RAM...
I took the RAM in to a local shop to have it tested and they informed me it checked out fine... OK, now I'm REALLY frustrated!!!!! So, I took the RAM back home and put in one stick and formatted and started over and it all worked flawlessly!
Upon scrutinizing the DIMM modules, it appears one is 8ns and one is 7ns. I am guessing this is what was causing the foul-ups. I ordered the same RAM from the same company on 2 seperate occasions and they evidently sent 2 different sticks =( That'll theach me to buy online =P

THANKS AGAIN FOR ALL THE HELP!!!!

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