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File is corrupted

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by ken_shin 1 view

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I have a friend who has problem on accessing his files.. specifically Excel and Word files.. these files are lost when he wasnt able to install Adobe Photoshop correctly. And then his files .doc and .xls files are lost. Any clue on how to recover those files?
Any help is greatly appreciated. Thanks

3 replies

by dave63

When you say "lost" do you mean they have dissapeared or you just can't open them? Are you sure that the problem is not with File Association. Check that the .DOC and .XLS file extensions are associated with the correct programs (My Computer > Tools > Folder Options > File Types).

by hal 9000

Yes if you can provide an answer to the above we'll do our best to help you out.

But something that you should be aware of here as well if the files have been erased it's possible to recover them but if you keep using that HDD every time you boot it or leave it running you are increasing the possibility of overwriting any files that remain unlisted in explorer. If that happens it gets extremely expensive to recover them. It would be far cheaper to restore from the backup if there is one.

Col

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