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gMail new format issue

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On my desktop pc, I think that I clicked on a Log In or Log Off button that popped up at the start and suddenly my desktop pc is displaying my online gMail in this new format page layout that doesn't have a Sign Out button like it did and like it still does on my tablet pc. Both are WinXP with IE8.
So now the Sign Out is down in a dropdown box below my name. I want to get back to the former style with a Sign Out link always visible next to my name up there.
Someone at TR helped me delete some cookies a few weeks ago to help me get back to the old format gMail site. Can someone help me do this again?
It involved deleting the Google cookies last time, but I've tried that and I'm getting no where. I NEED SOME HELP, PLEASE!

21 replies

by jadavis9

This new format doesn't even seem to have a way to get to the Settings page that has the Forwarding & POP/IMAP tab that I need to use right now. I can't even find that item. I went to Account Settings in the dropdown under my name and it isn't a page with tabs at all. GRRRR!

by jadavis9

I clicked on the small blue gear shaped icon in the upper right corner and it opens that Settings page that I am familiar with. So I'm not sure why that Account Settings in the user name drop-down sends the user to a different page ??????

by jadavis9

If the only deal is that my cookies got deleted and were replaced with new ones, then I probably have what I need to fix this issue. I must still have them on my tablet pc since it is displaying my gMail the same as it always has since they are saved from being deleted with a setting in cCleaner. So if someone could coach me through the process of sending copies of the cookies from my tablet to my desktop pc and tell me how and where to save them on my desktop pc, that would be really awesome since it would probably fix this for me!

by who am i really

I'm puzzled,

all the cookies on my system are cleared
- at every browser close
- any time I use "Clear Recent History"

and I still see Gmail operating normally
every time I log in it just creates new ones

and I have never seen a "sign out" button
only a "sign out" link in the upper right corner
which when you are logged into gmail
also appears in the same place on a google search results page

here's what I see at the top of both Gmail page and the search results page

http://i832.photobucket.com/albums/zz249/WhatNameShoudIUse/signout.png?t=1304745610

have you checked for malware, redirects etc.?

by jadavis9

I access gMail thru
https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&ss=1&scc=1<mpl=default<mplcache=2&hl=en
which doesn't give me a screen that looks like yours! So I'm not familiar at all with your screen or your page layout.
Also, I don't know where I would set it to clear all cookies at every browser closing, Maybe mine is set to do that (tell me where?) but I have cCleaner set to store certain cookies using cCleaner > Options > Cookies and moved cookies that I wanted to save over to the right in the Cookies To Keep section.
When I use "Clear Recent History" it would probably delete the cookies that I set up to be Saved in cCleaner. But I haven't had an issue and my Gmail has looked like this: http://www.facebook.com/media/set/?set=a.207772322586424.54782.100000609734900&ref=pd#!/photo.php?fbid=207776359252687&set=a.207772322586424.54782.100000609734900&type=1&theater
for ever until I clicked the Sign Out button yesterday and now it looks like this: http://www.facebook.com/media/set/?set=a.207772322586424.54782.100000609734900&ref=pd#!/photo.php?fbid=207773355919654&set=a.207772322586424.54782.100000609734900&type=1&theater

So I want to get it to display Gmail on my DELL desktop like it had been and like it still is being displayed on my tablet. Both are Win XP and both are IE 8.

And yes, I have checked for malware by running MalwareBytes yesterday and I did a Clean Install of Windows XP and Office 2003 and all of my programs and docs a few weeks ago. I'm just trying to get it all back to working like it should and like I remember it. And I accidently clicked on some Sign Out button in Gmail last night that has messed up my Gmail.

by who am i really

it sounds like there's some cookie or preference setting the weird looking page you're getting on the one system

The screen I posted previously is the top of the search results page,
when signed in to Gmail it shows "yer-email-address@gmail.com" and the sign out link

when not signed in to Gmail it doesn't show any email address and shows the sign in link in the same place the sign out link shows when signed in

under the sign in link is a strange looking customized https link

under the Gmail link on the left half of the screen is the following link:

http://mail.google.com/mail/?hl=en&tab=wm

which converts to the https link for the sign in page when clicked

as I said previously, I don't keep any history, cookies, login settings etc.

the method I use to do this is a bit involved:
(I won't / don't use IE for anything except MS pages like winders update)
so, in Firefox what I do is:
a > kill all history settings in the Options dialog
b > kill all history settings in about:config (the ones that aren't available in the Options dialog)
c > install BetterPrivacy (DOM storage and Flash Cookie killer)
d > change the "Clear Recent History" dialog setting: Time range to clear: "Everything" (default setting is: last hour)

it looks like 4 steps but going through them there's a lot of individual settings to change

as a side note:
I also add NoScript, FlashBlock, AdBlock Plus

here's the Gmail page I see under my current config:

http://i832.photobucket.com/albums/zz249/WhatNameShoudIUse/gmail-x.png?t=1304803361

.

by jadavis9

google.com/accounts
google.com/mail/help
mail/google.com
mail/google.com/mail
mail/google.com/support
When I had this same problem previously, I was just told by someone to do something like delete all of the Google cookies and reload it (or something like that ... I forget) and this fixed my problem and I went back to viewing it the way I was used to. So I would like to do that again.
I think I will try to figure out how to move those 5 cookies from my tablet to my DELL desktop pc to do that! I just need to find out where they are stored and figure out a way to make copies of them and save them onto the DELL desktop pc!

by jadavis9

I'm not sure what the difference is on this site between clicking Reply (which I just did now) or just typing into the Answer The Question boxes.
1. Maybe it is just that if I use the Answer The Question boxes, I get to add a new Subject line?
2. Anyway .... I can't figure out how to move cookies. I did a Start > Search and couldn't find any of those cookies that I listed here. Maybe they are hidden files and I would need to change some setting so that they were visible? If anyone knows, please tell me!

by who am i really

Firefox
cookies are not really out in the open
in 3.0 and up they are contained inside the file
[b]cookies.sqlite[/b]

IE
cookies are "out in the open" in yer user profile under

[b]Temporary Internet Files[/b]

however to access them directly
you first have to remove the CLSID contents of the desktop.ini file

usually looks like this
[b]
[.ShellClassInfo]
UICLSID={7BD29E00-76C1-11CF-9DD0-00A0C9034933}
[/b]
delete the second line and save the file

so that you can see the directories below
XP
[b]C:\Documents and Settings\You\Local Settings\Temporary Internet Files\[/b]
the directories below
content.ie5
are random generated 8 character directory names such as
[b]
7949KQO7
EHT6OHZD
LV04SBK8
MXDNYDEK
[/b]

the easiest method to remove the contents of the desktop.ini file
is to edit one in a different user profile and then copy it to your own profile

strange that winders lets me look into everyone else's
Temporary Internet Files
directory but not my own until I delete the CLSID from the desktop.ini file

once you have the desktop.ini file cleared
you can browse for the plain text

cookie@whateversiteyouwereat

files in the sub-directories below Content.ie5

.

by jadavis9

I only use IE so I'm sticking with this. I'm in way over my head here, I think. I got really lost when you started talking about "CLSID contents of the desktop.ini file" and "delete the second line and save the file". I was really determined to try to fix this gMail thing myself with help (of course!), but now I'm not really feeling too good about doing that. I would either need some very down-to-earth help or I will need to find someone who can help me move my cookies from one pc to the other.
It sure sounds like it is more complicated than I thought it would be.
Would you mind jumping in to help me move those 5 gMail cookies from one of my pcs to the other to hopefully get my gMail displaying the same on both? I have TeamViewer 6 on both pcs and they are connected to each other thru a router.

by jadavis9

I think that I'd like to stick with IE. Could you tell me why I might want to consider switching? I don't seem to have any problems or issues with IE and I kind of like keeping things as simple and known as I can!

by who am i really

[b]C:\Documents and Settings\You\Cookies[/b]

but you might not find all that you need in there
as some settings are stored in the "Other location"

if you don't find everything you need in there
"[b]C:\Documents and Settings\You\Cookies[/b]"

then you'll have to go into the folders below:

[b]C:\Documents and Settings\You\Local Settings\Temporary Internet Files\Content.IE5\[/b]

and the only way to do that from within your user account is to follow the method I outlined in a previous post

the other way to directly access those folders
is by logging into the system with a different Administrative User account and navigating there

winders is crazy letting every other user see what's below:

[b]C:\Documents and Settings\Every Other User\Local Settings\Temporary Internet Files\[/b]

but you can't look into yer own without the little hack !

exporting the cookies shouldn't be all that hard
it should be easy if the user account names are the same on both machine

otherwise renaming the cookies from
otheruser@whatever site they were at
to
you@whatever site you were at

still might not work

not to nitpick
but
"...I don't seem to have any problems or issues with IE"

isn't this whole thread about a problem with IE not displaying the correct page layout for Gmail?

I'm not going to attempt to twist IE out of your hands
but I will say this
I don't trust IE any more than I'd trust a pedo teaching my kids in kindergarten

cheers

by smartacew0lf

Before beginning, allow me to pitch your question to you just to make sure we are on the right page. You prefer to use the familiar settings of gmail as described here ---> http://i1216.photobucket.com/albums/dd364/SmartAceW0LF/gmailsettings.jpg <---as "Basic HTML View". Further, you wish it to appear the same in every desktop you logon to correct?

I could be missing something here as I do not have a Facebook account and could not reference the other pics you mentioned. All of gmail's advanced features are coded in Java. If setting your options to "always use basic HTML" fails to give you familiar screens, I think I would look to the settings within IE. Perhaps resetting all to "Default" might get you there. I will pause here to warn against going in there and arbitrarily trying different settings as I have observed some users browsers in the past that had a really crappy appearance due to restricting Java too much. It was a real p.i.a. to straighten it out to where it once again looked correct.

You may very well consider changing to standard view anyway. The photo on the left of the link I posted above is my gmail with standard view enabled (as well as labs). It looks exactly the same no matter what I login with irrespective of operating system andor browser.

Edit: note the circles at the top right of each window of the picture I posted. The little scroll button at the top right of the left hand picture reveals a logoff setting. Yes, it does take a full 2 milliseconds longer to get to. Dammit man, will the issues just continue to stack up until we lose it? Somebody get a rope! :D

by jadavis9

Setting it to Basic HTML view is what I wanted. Thanks! I clicked a button that said it would set Basic HTML as the default view.

by jadavis9

I'm not sure if all of that crap after your word Edit: was aimed at me or what it was all about. If that crap was aimed at me, let me ask you and the others like that welding idiot to please don't lean so hard on me or on anyone else on this site or anywhere else in life. I've always tried to ask politely for help here and I have been going through some really bad stuff physically, mentally, financially and even computerly due to a motorcycle accident I had in 2007 that should have killed me but instead only gave me a severe brain injury. My anti-depressant doesn't get me up when mean guys kick me down like Santee does. I sure don't need to be kicked around by folks who seem to have it all together like it seems like I used to have.
Heck, I even got to drive in some NASCAR Winston Cup races not too long ago after winning pole positions, races, rookie of the year and even championship in some lower pro racing series and I have owned and operated my own businesses pretty successfully for my whole life until I had an accident that almost killed me.
So I'm just begging for a little kindness from everyone here. Please get off your "high horses", those of you who are so well rehearsed at being mean to us other guys. You must have really been misstreated at some point in your life (and I'm talking about you Santee)

by smartacew0lf

I couldn't find a "reply" button beneath your last comment JADavis9 so I had to reply to my own. Dammit man the issues just continue to stack up. No sir, I did not mean any harm by my edit. I merely observed that I had forgotten to include it. The statement was meant to convey that though trivial, you can have it your way, and as such I included it. The "Somebody get a rope" comment was humorously meant to endorse your problem and even get in the fight with you. Exxagerated as it may sound for such a small offence. I do try not to flame and apologize for failing to be more clear in my post. That said, I am glad the problem is resolved. How about a vote for plus in the post. I may get a cookie someday for it, who knows? Good day to you.

by jadavis9

I guess that I am either really stupid or this site isn't user friendly, or both.
In my Outlook 2003, I got an email from this site and halfway down the email it said:
2. Discussion - gMail new format issue
(https://www.techrepublic.com/forum/questions/101-344265)
--Reponse To Answer
--http://ct.techrepublic.com/clicks?t=821925082-59faec9f8bde8ccccdbcffefa2c0be12-bf&brand=TECHREPUBLIC&s=5
--Posted by SmartAceW0LF | 05/12/2011 @ 07:27 AM (PDT)

So I clicked on that lower "response" link and I come to this page now on 5/13 his reply is buried in the middle of the postings. So I need to go back to the email and remember the time and date that he sent it and then look for it.
Come on site builder! This ain't good.... It isn't user friendly and it gets really difficult to find things after there have been many Replies if my Question isn't Answered quickly!
And why isn't this Alert Me ... box pre-checked? Why do I need to remember to manually check it before I click Add Your Opionion?

by oh smeg

Welcome to the New World Order according tot the Site builders at TR.

They took a perfectly easy site to use and messed it up completely with their new Site Redesign. Things have got so bad that many of the old Regulars have left the house in disgust and those of us left are not attempting to follow anything any longer.

If nothing else besides killing any way to follow anything if you can even find it again after leaving the page it's killed the [b]Sense of Community[/b] that used to be here. No no one can follow anything longer than 3 or 4 posts. ;)

Col

by jadavis9

I got a Your Alerts from TechRepublic email today in my Outlook Inbox and it said that you had filed a
--Reponse To Answer
--http://ct.techrepublic.com/clicks?t=821925082-59faec9f8bde8ccccdbcffefa2c0be12-bf&brand=TECHREPUBLIC&s=5
--Posted by SmartAceW0LF | 05/12/2011 @ 07:27 AM (PDT)
I went to it and you said:
I couldn't find a "reply" button beneath your last comment JADavis9 so I had to reply to my own. Dammit man the issues just continue to stack up. No sir, I did not mean any harm by my edit. I merely observed that I had forgotten to include it. The statement was meant to convey that though trivial, you can have it your way, and as such I included it. The "Somebody get a rope" comment was humorously meant to endorse your problem and even get in the fight with you. Exxagerated as it may sound for such a small offense. I do try not to flame and apologize for failing to be more clear in my post. That said, I am glad the problem is resolved. How about a vote for plus in the post. I may get a cookie someday for it, who knows? Good day to you. .Flag.SmartAceW0LF May 12, 2011 @ 7:27 AM (PDT)
I'll try to find something to Vote for Plus. I've never done that. Oh, I just found it. It is an icon looking thing that says 0 Votes and + or -.
Wow, I never saw that befire. Maybe that's why some guys on this site seem to dislike me? Hmmm

by jadavis9

So I had to go down below my last Reply below it and fill this out in the ANSWER THE QUESTION boxes.
Come on site builders .... this site needs to be simpler to use and be much more straight forward to use. I know you can do it, so do it please! I'm not a techy person and I've never used any forums except for this one, Microsoft Answers which I have been using to solve a few issues and a Facebook Video help forum to solve one upload issue.
And would you please have it check the Alert Me box below this Comment box by default so I don't need to remember to check it but I can uncheck it if I find a Question from someone else and reply to it (which I've never done) and I don't want to be Alerted?

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