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HelpDesk Software ?

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7 replies

by eng.ola

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Hello Guys...
Could you guide me to some free Helpdesk programs that are useful and easy to use?
I tried SysAid but I faced some technical problems with it.
Thanks in advance.

7 replies

by boxfiddler

There's a difference between smart-aleckiness and spam. Try a dictionary.

by robo_dev

Ummm....sorry, missed the word FREE.

Altiris does work well, though it sure as heck is not free. :)

by cc3p0

Spiceworks is what we use for our help desk among other things. Spiceworks offers a free version that is easy to implement. You can find out more info at www.spiceworks.com

I would recommend it to anyone who wants to save headaches! Let me know if you want more info on how we utilize at our company.
Thanks,
CC

by eng.ola

That's really perfect... I liked it.
I'd love if you give me some instructions and notes from your own experience of how to start using it.
Thanks.

by darryl~

it works well for us. It also gives you the ability to track installed software, hardware installed, etc.

I believe you can install it on fewer than 100 clients for free.

Check it out...

http://www.ilient.com/?adgrp=SysAid

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