19 replies
by delenndax7 Accepted solution
by oh smeg Accepted solution
by dave7072 Accepted solution
I found two tools/programs that will get rid of this bit of malware.
One is a program that will just deal with the Snap.do toolbar/virus and it's registry entries and the other is an anti spyware/malware program which by coincidence I use.
http://www.securitystronghold.com/gates/snap-toolbar.html
This will offer you a 2.12mb file to download and execute to do the job.
Have no other programs running when you do this and reboot afterwards.
http://www.paretologic.com/resources/definitions.aspx?remove=Snap%20Toolbar
I'm guessing this will have you download the entire program so it can then be used to scan for and eradicate the malware for free.
I'm guessing it may find others too but I'm not certain because this is commercial software you usually have to purchase.
Kind regards,
DAve - Melbpc iHelp Team
by jessymess Accepted solution
by barryion Accepted solution
by phodara Accepted solution
First of all I would be very suspicious of any 3rd party tools for removing spyware other than major tools like ccleaner, malwarebytes, kaspersky, symantec etc. Many spyware apps actually masquerade as spyware removal tools.
Best thing to do is remove it manually. Here are some very general basic steps
1. Go under control panel panel-> programs and features remove the snaptool app.
The next steps you have to do, for every browser you have installed on your workstation:
2. In each browser go into browser settings and remove any plugins, or extensions that do not belong
3. Check your browser startup and remove any thing that looks suspicious
4. Check the settings for your browser's home page and remove every url that looks suspicious.
Once you complete the above for all your installed browsers ie, mozilla, chrome etc. You may attempt the following only if you have an understanding of the windows registry and are aware of the consequences of doing something wrong.
5. Search for snap and look for references to a snap.do url remove all the url references.
by jdubya62 Accepted solution
by lsd112 Accepted solution
by emailybar Accepted solution
Sharks really came out to play with all their links. If you want to remove Snap.do Google says to check this page out: http://botcrawl.com/how-to-remove-snap-do-and-search-snap-do-malware-from-your-computer-and-internet-browser/
All the options are there, for future reference. DO NOT click other links supplied as answers on this page, this link is the only link you need to visit to remove Snap.do and they won't tell you to download crap you don't need like others.
by benzart Accepted solution
by kafka001 Accepted solution
by barryion Accepted solution
by republic00kayla Accepted solution
by imkramer Accepted solution
Running Spybot this morning I discovered toolbar.snap on my system. Spybot could not delete the registry files in normal or safe mode so I set Spybot to do a scan on reboot before windows loaded. It took about half an hour to scan my HD but did remove the malware! :)
I did another Spybot scan after I had booted up and it seems to be gone for now (unless it is set to reactivate at a later date).
I hate fooling with the registry so was very relieved this method seems to have worked.
As always, Spybot rocks! It was recommended to me by Dell tech support a few years ago.
by dutcher1 Accepted solution
by daker Accepted solution
It depends on what version of Spybot you are using.If you are using Spybot 2 and it was unable to remove all the malware, it should automatically show a popup window, bottom left corner, asking if you would like a boot up scan.
Earlier versions let you configure it to do so. You can find how out at Spybot forums.
Here is a link:
http://forums.spybot.info/showthread.php?t=41415
by imkramer Accepted solution
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