How to remove Unknow undectable viruses

Try installing a free A/V program, like AVG found at http://www.grisoft.com . I have found that you can install this when Norton & McAfee will not. And it does a pretty decent job at detecting viruses, even finding them in the _restore directory under XP.

HTH.

when this happens to me i download and run stinger.exe (free from www.mcafee.com). i removes handful of worst viruii and runs from floppy. then see if you can install your antivirus
the way you get norton defs w/o installing is to download intelligent updater and extract virus files from it. instructions are in intelligent updater.txt available at that download page at nortons

in the old days, with Norton, you could create an AV rescue diskette set and boot from the floppies, load in the current AV and scan. Todays Norton Systemworks with AV doesn't have that.

Norton does have online scanning or Viruses. here's a link to their site. Might try isolating the computer, hooking it up to the internet and scan it. http://security.symantec.com/sscv6/default.asp?productid=NSW2003&langid=ie&venid=sym

Try running a spyware program like spybot or adaware because it is possible that spyware is causing this problem.

im having similar problems but after hours of trying everything i managed to get a scan to say w32.xabot.worm.
now am having real problems.
good luck

First of all try scans and installing new AV Software from Safe-Mode (with networking). It is possible that in safe mode your virus isn't active and that you can start the Software. If you have networking on you should be able to get the newest definitions from the internet. If that doesn't work, you will probably have to get hold of a Linux Bootable CD, like Knoppix (www.knoppix.com). With knoppix you should be able to get read/write access to your ntfs patitions and so you should also be able to use a linux antivirus program to scan and clean your disk.

another possibility is to remove your disk from your infected PC, jumper it to be slave and put it into a PC which you know is virus clean and has an up-to-date AV Program. You can then clean the infected disk and after that put it back into the original PC.

i see all the above answers and agree with them all try all of these answers provided to you. however i just have to give a little criticism to answer 6 remove the disk and put it into a pc which has a up to date avp and is not effected lmao.... anything that gets infected will remain on the HDD does'nt matter wether you move it to another pc or not you are just moving the infected HDD to another pc unless there is a newer virus definition that houses itself to another case, if so i aint seen it on the discovery channel yet lmao

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