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HP Laserjet 5 "Selected Language Not Ava

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by mr_fixit 1 view

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We have several HP Laserjet printers on our network. Until recently, they have been working very well. Actually, they still are. Problem is that we have two users that can no longer print. Every time they try, they get a message ON the printer stating "Selected Language Not Available". I have gone through the two computers and made sure English was selected. I even checked the printer. Please help.

3 replies

by evanvz

Good day..

I have seen that a similar problem was caused by the document itself (user interfase problem). It was with Wordperfect that I saw it. Reveal the documents code to see if there is not any abnormal info, like page size, fonts, language settings in the page. Are they printing on the same printer? Does the same document do the same on another printer?

I bet that the two users got the document from one other.

Good luck...

by mr_fixit

The solution was that I had the wrong drivers on the Server. Once I loaded the correct ones in, it worked fine. Thanks for everyone's answers.

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