HP Pavillion shutdown problem

Not enough details, buddy.
Does it freeze when you try to shut down?
Or does it go to the "Windows" screen and then do nothing?
Before you install the critacal updates you have to install all the latest drivers for motherboard, chipset, video, sound, modem, and DirectX. I always install IE 5.5sp2 or 6.0 also before doing any critacal updates.
If this does not solve your problem, the next step would be to use a different copy of Windows ME. If you're using an HP restore CD, it could very well be corrupted; I've seen it before.
Installing from an ME original CD may mean you have to pull each component(i.e. the video, sound, and modem) if they are not integrated.
There will be a model no. and/or FCC ID stamped on each card.
As well, the motherboard is stamped with model no.
Find the driver for each and install after windows is loaded.
After that everything thing is gravy.

Here's a great (non-Microsoft and non-HP) site that has collected a number of solutions by users for various issues. This link is for ME shutdown problems (some solutions are simple, some are not):

http://www.aumha.org/search.htm

Enjoy,

DrBob:>)

A way that might help to isolate the problem.

Before shutting down use control/alt/delete and stop things one at a time then shut down PC. You may be able to find what's not stopping or hanging.

Virus software often causes this.

update your bios

This question was closed by the author