Hi,
I have a customer that has cable broadband on there pc. They have a Gateway Essential running W ME. The problem is that there internet connection does not always work. They go to use it one day it works, the next it does not. They have been onthe phone with Gateway techs and the local cable techs and still it is sporatic. I noticed in Device Manager that this BCM HPNA 10mbps nic is listed. There is no physical nic in the machine to match this one. There is another one that the rj45 cablefrom the modem plugs into and I can id it. I went to Gateways site and found that this BCM HPNA is a phone network combo card with the modem.(the card is a modem and there is network software down on the board). Also has anyone heard of a fix for this problem. I found out that this card is part of the phone line network . The modem with this network software is not being used.(I am going to take it out now that I know what it is) Has anyone run into trouble using a cable modem with this software network on the pc or problems with the cable modem connectiobn being flaky with a Gateway PC?
Thanks