Discussion Locked

Improper Canon Scanner Installation

0 helpful
5 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Installed Canon N1220U scanner successfully. It operates one time, then computer must be restarted to have it work one more time.

Can anyone suggest a solution to this problem?

5 replies

by breedenhamer

After a week hell trying to get this thing installed and $70 to a guy who couldn't help, I installed the driver a second time on a lark. Lo and behold it worked.

by sgt_shultz

we need lots more info. scanner interface type. os version. did it ever work. exactly what happens. does whole computer freeze? what is in device manager when this happens.
my knee jerk is: sounds like canon driver problem. or conflict with running software. see what is running in the background. use msconfig to temporarily disable everything except windows stuff. see mskb at support.microsoft.com if you wonder what you can disable. if you have any type of canon hot button software for example, disable it. (that would permit you to use button on scanner to Copy for example.) bet this is usb scanner. bet you are on win9x. do other usb devices work fine? is this scanner new (to you)? did you have a different canon scanner previously? do you also have a canon camera that is same interface type? you may need to manually uninstall the old driver. you may need to patch usb on win9x. i would look this up at www.canon.com

by breedenhamer

After a week hell trying to get this thing installed and $70 to a guy who couldn't help, I installed the driver a second time on a lark. Lo and behold it worked.

This discussion is closed to new replies.