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Installing printer on win 2003 server

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3 replies

by e_canaan

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I'm installing a Xerox M35 WorkCenter on windows 2003 server, using "Standard TCP/IP port".

Before the the installation wizzard completes,
I get the following message:
"Unable to install printer. Operation could not be completed"
I used different drivers and I had the same result.

I would appreciate any help.
Thanks.

Canaan

3 replies

by black panther

Did you use the software that came with the Printer to install or use the normal Windows Printer installation.

Some printers especially newer ones need to be installed in a certain way using their own software ie especially bi-directional.

If so sounds like a cable or port problem, may also be a problem with the printer ( it happens ).

If it's brand new ring Xerox for support - try their website as well. :)

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