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Internet Explorer -connection won't work

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10 replies

by gruple

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This is lengthy:
There are 2 computers on our network that cannot connect to the internet. These are 2 out of 8. All 8 are setup exactly the same. All 8 can access our network and all have LAN internet access. Six of the computers are connecting to the internet fine. These 2 are not. The message "can't diplay page" appears everytime. The connections are good and everything appears in order. I cannot find any difference in the way that these 2 are set up and the others. These 2 can access the network so I don't understand why the internet connection doesn't work.
Any help you can give me would be very appreciated. I have tried everything and then some.

10 replies

by rboyer

If the computers connect to your network but not to the internet, it could be two things. Either the DNS server names are incorrect in the network card configuration, or there is a firewall in place blocking the IP address on the computers from going out to the internet.
What OS are you running? If it is NT, then redo the card confiuration and run the latest service pack before restarting.

by vertex

It would help if you mentioned the OS installed on the machine. If the machine is running on Win 98, run winipcfg command and renew the IP addressess if you are running a DHCP server.

by charley

You also didn't specify what protocols you are loading. Since you are running Win98, you probably have NetBEUI loaded (done by default). The problem with this is that it does not rely on your IP network, and so can mask an underlying problem with the IP stack on the machine.

Check the network setup for the presence of the NetBEUI protocol. If it is there, remove it and reboot. Dollars to donuts says you can't login to the network anymore. If that's the case, remove the IP protocol (and IPX if its loaded), restart the machine and, after restart, reinstall the IP protocol.

by nettek

I had this happen to a couple of machines on my network. They had no problems accessing the LAN resources, but would get the same error message you get when they opened IE. I don't know how you are connecting to the Internet, but we use MS Proxy Server. While attempting to resolve the problem I found that if I replaced the Proxy Server's IP address with the NetBIOS name under IE's LAN settings, it worked.

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