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by barbara.griffin

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Client has new PC. Got infected with Trojan Horse virus. Scanned and cleaned with AVG. However, virus has affected IE home page - keeps changing it after reboot. (Have hit APPLY when resetting to correct homepage website). Homepage keeps telling him he is infected with spyware. How do I remove the offending homepage entry?

8 replies

by dmiles

To solve these issues try one of these two programs. One is called (hijack this) and the other is (Spybot Search & Destroy)
Both programs are free. These work better than any of the virus programs out there. I like mcafee virus because it also detects adware or unwanted programs,but spybot goes deeper into the registry.

by kannuvappa_ngr

restart ur system in safe mode. Start->Run-> type msconfig, remove unncecessay files. mostly trojan horses come with file name service.exe or sender.exe. remove it. again restart in safe mode. start->Run-> type regedit. H_Key_Local_Machine->Software->Microsoft->Windows->CurrentVersion->Run delete unnecessary files, then choose Run-, delete all files, then runServices, runServices-, delete unncecessay files. close the registry. delete the file sender.exe or service.exe find the path of the file and delete it in dos mode. choose ur favourite home page in IE in safe mode. restart the system.

- Kadar -

by dnevill

I would run adaware and spybot first. Then run Hijack this and post to this forum.

by wlbowers

Turn off system restore if it is used in your os.

Download, update, and run the following.

Your Antivirus Software

Spybot:
http://tinyurl.com/ziar

Ad-Aware:
http://tinyurl.com/tek5

Stinger
http://vil.nai.com/vil/stinger/
This item will not update through the program. You have to download the new version.

CWshredder:
http://tinyurl.com/2bzef
Or
http://tinyurl.com/2k642
Look for the file in English CWShredder.exe

StartUpList:
http://www.mac-net.com/576482.page

Hijack This:
http://mjc1.com/mirror/hjt/

Hijack This is useful in that it shows what is currently loading on startup. You must know what is good and what is bad. Once you check it and fix it is gone. So be sure.

Items you are not sure of do a Google search for them.

Run Your Antivirus again

I have had to boot into safe mode and run these.

Good Luck Lee

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