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by atlas12

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I have a computer with a dialup internet connection/Windows Me. It dials up and connects to the ISP showing a 49,333 connection speed. The Bytes received are ONLY 500 to 700. Where as the Bytes sent will be 3 times that amount. IExplorer give a pagecannot be displayed. And I just stuck not abell to see any pages at all. I online and that's it. Can anyone offer any help??
So far I've uninstalled/reinstalled IEplorer, Dialup networking, TCP/IP for Dialup..etc
Need A Solution Quick PLEASE!!!

24 replies

by atlas12

I forgot to add That I have tried different modems with the same results.. And a Reinstall of Windows over top the existing Windows...

THANKS

by smullster

Sounds as if you're not making a complete connection. Have you added any additional networking software/hardware? Are you getting a login? If not, you might want to check your IP settings. Not knowing what ISP you're using is going to make that a bit tough, but I'm guessing (sorry, would like to be more sure of this, but...) that you are not authenticating to the servers. If you have the IP address to your ISP check to make sure that you have the correct settings for the DNS.

You also might want to check the driver for your modem. If the driver is incorrect you might experience this kind of issue.

This might also be a problem with your ISP (i.e. not your configuration but with their service.) Have you tried to contact their Technical Support to make sure that it isn't their issue?

Just some thoughts. Good luck.

Regards,
Allan

by smullster

Just occured to me... If you've replaced modems and have installed the drivers correctly, let's look at the phone cable that is attached to your modem and jack. Replace it and see if that helps. Also, you might try to connect from another phone jack to see if it isn't a jack problem.

by atlas12

I checked to make sure, and I am logged on,, (KIH ie.. Kentucky Internet Highway) I've contacted them too. I've replaced the phone line to the wall connection. Note this,, I took the exact same modem,put it into another machine, same lines and logged on to the ISP no problems. I suspect WindowsMe is corrupted but I need other choises before I format the drive the Ower is highly against it. This computer was the main one In a internet sharing home network, I've tried everything I can think of.... Keep Suggesting... THANKS

by pinoy_teknik

Here in our internet cafe, we try WinME as a Server for Internet means to say it is the one who connects to our ISP the it will share the internet connectivity..The problems same as to you, and the Connection speed is not reliable, or not stable, wecall our ISP, they said there is no problem. The things that i do is i change my OS. From WinME to Win98-SE, and know i get a reliable speed of 45,333 and i think it good....No more problem...

by atlas12

On this note... I tried connecting to another ISP(KYOL). The problem is still the same. I personally would like to format the thing but This won't win any points with the owner... THANKS,,,,

by jjewelzz

Do you have an ethernet card installed on your machine?
if so you might like to try this:
Check your network settings...Control Panel=>Network
Under: The following components are installed,
locate the TCP/IP protocol bound to the ethernet adapter.
Select it and click on the Properties button.
On the IP address tab select radio button to Specify an IP Address and enter in a reserved address like 192.168.0.1 with a subnet mask of 255.255.255.0 the click OK all the way out and restart yourmachine.
This solution has worked for all ME users I have encountered with this problem (as long as they have had an ethernet card installed).
Cheers,
j

by shanghai sam

Yes, there is a ethernet card installed. I tried your suggested ip address/subnet and I tried others I know,, Still not working... Thanks , Keep the Ideas comming...

by mdelyea

In the properties for your dial-up networking connection, under server types, make sure you only have 'enable software compression' and 'TCP/IP' selected. NOTHING else should be checked.

by smullster

Let's see if TCP/IP is working. Can you ping 127.0.0.1 [START -> RUN -> PING 127.0.0.1 ](This is the loop-back address). If the ping times out the TCP/IP stack is not installed properly. Remove it and reinstall the stack.

If the ping test passes, try pinging something with a name and see if it resolves. Trying pinging www.microsoft.com. What ya get? If you it times out, it could be your TCP/IP DNS settings... check those.

Keep plugging at it!

by smullster

OK... the loop-back IP address is working which (kind of) shows that the IP stack is configured OK... this though doesn't mean that the total configuration is is working. It looks like you cannot ping a name (i.e. www.microsoft.com).

Lets try getting a bit more information about your IP configuration. I'm not running Windows ME, but I believe that the command for your current IP configuration is WINIPCFG. Do the following START -> RUN -> WINIPCFG Check the setting for Gateway. Can you ping that IP address? I'm not sure, but you also might see the IP address for your DNS server. Can you ping that?

Regards,
Allan

by atlas12

I ran winipcfg, i saw a (PPP adapter and a NDI5.0 adapter) I pinged the DNS server and any IP address i could find with no problems at all. I did noticed when I ping ip addresses the modem icon worked like normal showing bytes sent and received. Butwhen i ping names (i.e. www.microsoft.com) I only saw the modem send bytes and never receive bytes. Also, having two phone lines I was abell to locate ip addresses (www.cnet.com, www.kih.net, ..etc) with a working computer and then ping them with non-working with no problems but was still unabell to ping the names. What does this sound like??

THANK AGAIN!!!

by smullster

It's good that you have another PC that you can troubleshoot with! My last shot.... You might have a corrupt IP stack. Remove the IP stack, reboot, then reinstall the stack. (It sounds like you know this, but you can do this in the network settings applet.)

OH... Wait one.... What version of Microsoft DUN (Dial Up Networking) are you using? This might be the problem. Re-install DUN. You can get the lastest version at Microsoft's website, but beware - one of my coworkers upgraded to the lastest (DUN 4.something for a VPN solution) and had all sorts of problems with the IP stack after. This, though, was probably a machine specific issue - you probably won't have trouble with it. I haven't had any difficulties with it.

Hope this helps.

Regards,
Allan

by shanghai sam

I contacted tech support at the ISP and they had me to remove the TCP/IP and reinstall it. I also removed Dial Up adapter, and Dial Up networking and reinstalled it too. Didn't work. SO, I Have a spare hard drive but not The HP restore disk for thismachine, anyway I put the spare drive in the machine and installed Windows ME on that drive and Guess what? Every thing works, No problems. I now know the problems is some where in Windows, but where!! The other issue is getting the owners of the machine to agree to a format, they afraid of losing data and their settings...Anyway
Is there some other setting or registry key or something I can try? If not I guess I'm left with the FORMAT.
My Thanks to all who tried to help!!!

by searogue

Hi, I work for an ISP & have seen what you are describing with many of our customers. Most of the suggestions previous have been good ones & right down the line of things to check.

From my experience it is due to the modem not making a good conenction with the modem at your ISP. It could be that your ISP has a bad modem or modem bank. If it is a software modem & depending on all the stats of your pc, it could be due to the modem (Software Modem - Uses the CPU & software to do it's job -http://www.tbartlett.org/software_modems.htm ). You can find Initialization Strings for "Soft Modems" on that page also. But, you say the modem will work fine in another pc.

Are both pc's running ME ? The TCP/IP stack should be removed & re-installed as well as the dial up adapter. When re-installing, make sure to add "Client for Microsoft Networking" and set it as the default Network Protocol. If after re-installing "Dial Up adapter", "TCP/IP", "Client for MS Networking" you still have the same problem, I would have to say that it must be a bad modem (modem bank) on your ISP's end or you need to re-install your Windows after a format.

HTH,

Best Regards,

SEARogue

by shanghai sam

Format(My Idea Too!). I contacted tech support at the ISP and they had me to remove the TCP/IP and reinstall it. I also removed Dial Up adapter, and Dial Up networking and reinstalled it too. Didn't work. SO, I Have a spare hard drive but not The HPrestore disk for this machine, anyway I put the spare drive in the machine and installed Windows ME on that drive and Guess what? Every thing works, No problems. I now know the problems is some where in Windows, but where!! The other issue is getting the owners of the machine to agree to a format, they are afraid of losing data and their settings...Anyway
Is there some other setting or registry key or something I can try? If not I guess I'm left with the FORMAT.
My Thanks to all who tried to help!!!

by pinoy_teknik

Ok, a lot of answer is right, but it does'nt work...I think the best thing is reformat the hard drive and back again starting from fdisk...

I analyze those answer and here is my findings....
that's all....

by atlas12

Again, thanks! I knew formating would fix the problem but as it was the computer's owner did not favor the idea. I needed to find a way to fix it with out formating, but as it was formating was what had to be done. I had no other solution,, Thanks Again!!

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