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INVALID DIRECTORY

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by vitosemat Jul 31, 2000 last reply Aug 1, 2000

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I am currently experiencing a problem at my new place of work.The P.C's here have started creating a directory c:\dir00001 which prevents the IE from running,P.C hangs on running scandisk and MS Word97 cannot run due to lack of memory. I really needsome answers soon.Thank you for the services you are availing so far. They helped me get a job
With regards,
Vito

8 replies

by jackg3 Aug 1, 2000

Scandisk has found bad folders and has tried to repair them, What usually happens in this repair is Scandisk has found damaged folders and it will attempt to recreate them as Dir00001, DIR00002, etc. I would recommend running an antivirus software also, to see if the machines are infected.

by vitosemat Aug 1, 2000

by jlessick Aug 1, 2000

You probably can't delete this directory either, right? If that is so, you will have to use a disk editor like Norton Disk Edit to manually change the first character of the directory to the character that denotes a deleted file or folder. Then reboot and check the disk for errors again. (NDD or Scandisk).

by vitosemat Aug 1, 2000

by shiny_topadm Aug 1, 2000

Hi, I've seen this problem actually CAUSED by a bad set of anti-virus profiles. We had a (Norton AV 2000) download that caused this. Virus definitions dated June 16 and June 19 could have caused a problem like that. If you're using Norton, there is a date displayed on the Anti-Virus menu. Check out www.symantec.com/avcenter/venc/data/fix.dir00000.html if this is related to your trouble, they provide a download tool to fix it. Also a reminder to download the latest update, if you're using the Norton tool. Good luck.