Here is my situation:A co-worker asked me to check a laptop to get the modem setup.
So I said yes and the laptop was brought in,plug in the system and pressed the on button and no video,went to convey this to owner and she is adiment that the computer was working,yet I get two versions of when the computer last worked six months to a year.I get the impression that she is trying say that I have done something to the computer,but nothing was done,other than plugging it in and pushing switch,tried functions keys and hooking up to a monitor and still no display.
How do I get it cross to her that it was something else wrong with this computer or she knew that it was something other than the modem,my reasoning is she keeps making the comment it was working and cannot move beyond this.
The bottom line should I be held acoountable or how do I go about handling this situation?