IT WILL NOT TAKE!!!!

I RUN AN AUTOMOTIVE REPAIR SHOP, I HAVE A NEW PROGRAM TO HELP RUN MY SHOP…I HAVE A DELL PC THAT CAME WITH WINDOWS 2000 PRO, WITH AN DELL UPDATE TO XP, I HAVE NOW UPDATED TO THE XP…
MY PROGRAM NEEDS A HASP DRIVER TO RUN… THE DRIVERS COME WITH THE INSTALLATION BUT FOR SOME STRANGE REASON, THEY WILL NOT INSTALL… I’VE BEEN TO AN MS APROVED DRIVER SITE AND DOWNLOADED THE DRIVERS FROM THERE STRIGHT TO MY PC, BUT IT STILL WILL NOT INSTALL, I’VE ASK THE PROGRAM’S TECH SUPPORT AND THEY ARE STUMPED, AND TECH SUPPORT AT DELL HAVE NO CLUE… THE PROGRAM SUPPLIER SAYS THAT THE PROGRAM WORKS ON OTHER PC’S WITH XP PLATFORM…ANY IDEAS HERE???