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LAN Admin Responsibilites

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I work for a company now with 3 offices and around 300 total users. I have LAN and phone responsibilites. Right now the Phones are taking sooo much more of my time then I think it should. I would like to know how much of your time do you spend working on the phone system, specifically the bills? What do you do with them? I have to aduit each bill, dispute charges,do histroy reports and so on. Should accts payable do some of this work?

Thanks

5 replies

by magetower

Yike.

What really needs to be asked is which is more important the LAN or the phones. If they are that intent on monitoring the phone use they need to hire for a dedicated position and let you take care of the LAN. (At least tell them that the first time the LAN crashes and they have kittens over it!)

Let me guess, you're also the helpdesk guy too.

by penguinsrule

These should be two entirely different positions.

If they intend for you to do both, then one has to be higher in priority.

I personally don't think you can do good service to both as well as one. i.e. this is really a job for two people to do.

my honest opinion...

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