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Laptop Rebooting

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by fraykh Jan 14, 2004 last reply Aug 17, 2004

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I have a Toshiba Laptop that has XP Pro loaded on it. It keeps rebooting and it is not letting me get to the command prompt. If I try to boot from the XP CD it tells me to run the chkdsk when I try to run the repair option.
Anybody has an idea on what I should do????
Any help would be great.
Thanks

21 replies

by fraykh Jan 14, 2004

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by joenmr Jan 14, 2004

Did you try going to Safe Mode (F8)?

Also, try the following article
https://www.techrepublic.com.com/5100-28-5108995.html

In the meantime, I will check other alternatives.

Jos?

by fraykh Jan 14, 2004

Poster rated this answer.

by fraykh Jan 14, 2004

I have tried safe mode, and it is doing the same...
I have also tried the LAST KNOWN GOOD CONFIG, and it is doing exectly the same thing

by sfc_gijoe Jan 15, 2004

Did you run the chkdsk?? make sure you run it as chkdsk /r , It will take a while as it tries to repair itself.

by fraykh Aug 17, 2004

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by fraykh Jan 15, 2004

I cannot get to the prompt

by rostman Jan 15, 2004

This is a symptom of either the W32Welchia.worm or the W32Blaster.worm viruses. Go to

http://securityresponse.symantec.com/avcenter/tools.list.html

and get the virus removal tool for each virus and run them. Norton does not usually pick up on the viruses and you need the removal tool to get rid of them.

by fraykh Aug 17, 2004

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by smor27 Jan 15, 2004

We have been using Toshiba Laptops for years now. In each case the power switch and or motherboard has been replaced. From Talking to the tech that came out to repair this has been a defect in a couple of models the 6100 series and the 2400 series. Both systems were still under warranty hopefully yours is too.

by fraykh Aug 17, 2004

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by mcs-1 Jan 17, 2004

If it's what I think it is ... you have to be quick. When you get the computer to where it can be used, do the following, but be fast:

- rt-click My Computer > Properties
- click the Advanced Tab
- click Startup and Recovery Settings
- uncheck Automatically Restart

If this is what keeps booting your system over and over, you can at least get to a point where you can check your log files and hopefully see what the problem is.

by mcs-1 Jan 17, 2004

or try the above in safe mode .... although I don't know if you can do this in safe mode or not, but give it a try.

by fraykh Aug 17, 2004

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by queen1 Jan 17, 2004

I agree with answer #3 it's a virus. Although I recommend using STINGER.EXE from Mcaffee It's a stand alone free product you can download it from anther machine put it to a disk than boot laptop from the A: drive

Good luck

by fraykh Aug 17, 2004

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by virez Jan 19, 2004

Don`t know if this will help...
The Recovery Console allows users the opportunity to enable and disable services, format drives and other useful task.It`s most useful if users wish to repair a system.
There are two ways to run the Recovery Console.It can be run from the Windows XP Setup CD, or it can be installed onto the hard drive to make it available in the case of Windows being unable to start.Which you wont be able to do right now....(Install it), But you can use the XP Setup CD.It can than be selected from the list of Operating Systems on startup. Once started, users need to log on with the Administrator password.