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Logoff After Logon

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A client called with an unusual problem. He can't logon on to Windows XP. When I looked, I discovered that he could logon but that the system would immediately log him off - regardless of which logon he used.

I have a password protected logon for his computer and I was also logged-off after my logon.

The problem persisted when the computer was booted into Safe Mode.

The last option is to re-format the hard drive and re-install XP.

Any suggestions about any other options to try?

Thanks;

Stan
Stan Brager

3 replies

by dc_guy

I had a similar problem but it was just with my dial-up internet connection. Every time I connected, it would terminate itself within a couple of minutes.

That's a very common symptom of a Trojan Horse virus. Denial of service is one of their favorite tricks. It wasn't too hard to beat because Windows itself stayed up. I hit Ctrl-Alt-Delete and got the list of all tasks that were running. When I got to the one with a file name that looked like Estonian profanity with eight numerical characters appended, I tracked it down and deleted it. End of problem, for now.

You'll need help if your system won't stay up long enough to get a list of all tasks. You may have to pull the hard drive and cable it into another PC and do a virus scan from there. If you've had this problem for a couple of weeks, chances are that Norton and McAfee have it on their lists by now and they will find it for you.

Good luck!

by sbrager

Thanks, DC_GUY, I've thought about you're suggestion. If it were a virus or Trojan Horse, there would be others who had the same problem. A Google search found only one hit answering these descriptions - "Logoff after logon" and "Logoff Logon". The hit was a question on a forum and there was no answer.

However, could there be a piece of malware which changes the logon to go to a script which would then log the user off? Wouldn't this work in Safe Mode also?

Stan

by dc_guy

It's been many, many years since I worked in computer security and I'm not abreast of all the developments. But I constantly read that "denial of service" attacks are one of the main tools of attacks by hackers with an agenda, as opposed to those who simply enjoy the challenge of getting into your computer and leaving evidence to prove it.

What you're describing is a quintessential "denial of service." I would not be as concerned with looking for other people who have reported the identical symptom as I would be with fixing the problem.

Besides, you've actually found one other person with the same symptoms. How many more do you need? Perhaps you two have the only configurations that were unlucky enough to allow this particular Trojan to function successfully. You and the hundreds of people who didn't write in because they don't believe in helping the community.

Many denial-of-service attacks fail to accomplish their mission because the shutdown routine displays a window asking the user to confirm the shutdown request. I frequently get windows popping up on my laptop screen asking me to confirm "my request" to log off the internet, which thwart that particular Trojan horse until Norton catches up with it and deletes it.

I agree that your logon could be compromised. Still, there is a code signature in the modification that Norton or any other AV software will recognize and find and restore. If you have a way to start your computer in DOS mode without going into Windows, you might be able to run a virus scan under DOS. Otherwise -- whatever your problem turns out to be -- I still think the obvious and only way to investigate your problem is to have another computer examine your hard drive as an external drive.

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